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Good evening , still nothing, with my withdrawal of 1200 euros, 10 days have passed

Καλησπέρα ακόμα τίποτα με την ανάληψη μου 1200 ευρώ έχουνε πέραση 10 μέρες

Dear rina123,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested the withdrawal? Have you ever made a successful withdrawal before?

Looking forward to hearing from you.

Best regards,

Kristina

Withdrawal has been issued since 11/02/2022 and still nothing to show in my bank account verification is done very quickly almost in a few hours withdrawal is late and I have sent 3 times message to the accounting office and no one answers me I have not received a withdrawal from Madmoney casino is my first time thank you so much for your help

Ανάληψη έχει εκγριθη από 11/02/2022 και ακόμα τίποτα να φανούν στο τραπεζικό μου λογαριασμό επαλήθευση ε γίνει πολύ γρήγορα σχεδόν σε λίγες ώρες ανάληψη αργεί και έχω στείλει 3 φορές μήνυμα στο λογιστήριο και δεν μου απαντά κανένας δεν έχω λάβει αλί φώρα ανάληψη από το καζίνο Madmoney casino είναι πρώτη μου φορά σας ευχαριστώ πολύ για την βοήθεια σας

I've done it at many other casinos and the withdrawal has been done in less than 2 days

Έχω κάνει σε πολλά άλλα καζίνα και ι απόσυρση έχει γίνει σε λιγότερο από 2 μέρες

All ok with the money I won at Madmoney casino the money is in my bank account thank you very much for your help

Όλα οκ με τα χρήματα που κέρδισα στο καζίνο Madmoney casino τα χρήματα είναι στο τραπεζικό μου λογαριασμό σας ευχαριστώ πολύ για την βοήθεια σας

Awesome news, rina123. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.