Ćaskanje je počelo: 2023-09-15 11:07 AM UTC
(11:07:32 AM) darevosu: zdravo
(11:07:35 AM) *** Anna se pridružila ćaskanju ***
(11:07:40 AM) Ana: Zdravo ponovo!
(11:07:58 AM) darevosu: Zašto ne mogu da se prijavim na svoj nalog?
(11:08:05 AM) Ana: Imajte na umu da je vaš nalog zatvoren i sredstva konfiskovana zbog lažnih obrazaca igre. Odluka je konačna.
(11:08:13 AM) Ana: Obavestili smo vas putem e-pošte u vezi sa tim.
(11:08:49 AM) darevosu: šta sam uradio?
(11:09:55 AM) darevosu: možete li razjasniti situaciju?
(11:10:02 AM) Ana: Utvrdili smo da ste zloupotrebili naše Uslove i odredbe.
(11:10:34) darevosu: koje uslove sam prekršio?
(11:10:41) Ana: Samo trenutak, molim.
(11:13:37 AM) Ana: Imajte na umu da su naši uslovi prekršeni vašom igrom, pošto su identifikovani lažni obrasci.
(11:14:00 AM) Ana: Možete slobodno da proverite pune uslove na https://vvv.megadice.com/terms-and-conditions
(11:14:08 AM) Ana: Tačnije, tačka 17. Prevara.
(11:14:54) darevosu: Pa pitam šta sam tačno prekršio? Da li ste prevara kazino? Upravo sam pobedio, a ti ne želiš da povlačiš novac
(11:15:32 AM) Ana: Za više detalja možete proveriti naznačenu tačku u našim Uslovima i odredbama.
(11:15:36 AM) Ana: Postoji li još nešto u čemu bih mogla biti od pomoći?
(11:16:43 AM) darevosu: čekaj da pogledam
(11:18:26 AM) Ana: Da li smo još uvek povezani?
(11:18:49 AM) darevosu: da
(11:19:18 AM) darevosu: U redu, onda ću otvoriti žalbe.
(11:20:00) Ana: Izbor pripada tebi. Imajte na umu da ste se složili sa našim uslovima korišćenja prilikom registracije.
(11:20:05 AM) Ana: Mogu li vam trenutno pomoći oko nečega drugog?
(11:21:36 AM) darevosu: Ne objašnjavaš ni šta sam tačno prekršio. Ako kažem da ste ubili osobu i ne pružite dokaze, da li će to biti pošteno?
(11:22:55 AM) Ana: Prema gornjim objašnjenjima, pronađeni su lažni obrasci igranja.
(11:26:57 AM) Ana: S obzirom na to da se nedavno nisam čula sa vama, bojim se da moram da zatvorim ćaskanje. Slobodno nas kontaktirajte ponovo ako vam je potrebna dodatna pomoć.
(11:27:02 AM) *** Anna je napustila ćaskanje ***
Chat started: 2023-09-15 11:07 AM UTC
(11:07:32 AM) darevosu: hello
(11:07:35 AM) *** Anna joined the chat ***
(11:07:40 AM) Anna: Hello again!
(11:07:58 AM) darevosu: Why can't I log into my account?
(11:08:05 AM) Anna: Kindly note that your account has been closed and funds confiscated due to fraudulent game patterns. The decision is final.
(11:08:13 AM) Anna: We have informed you via email regarding the matter.
(11:08:49 AM) darevosu: what did I do?
(11:09:55 AM) darevosu: could you clarify the situation?
(11:10:02 AM) Anna: We have identified that you abused our Terms&Conditions.
(11:10:34 AM) darevosu: what conditions did I violate?
(11:10:41 AM) Anna: One moment, please.
(11:13:37 AM) Anna: Kindly note that our Conditions have been violated by your gameplay, since fraudulent patterns have been identified.
(11:14:00 AM) Anna: You can feel free to check the full terms at https://www.megadice.com/terms-and-conditions
(11:14:08 AM) Anna: More specifically, point 17. Fraud.
(11:14:54 AM) darevosu: So I ask what exactly did I violate? Are you a scam casino? I just won, and you don’t want to withdraw money
(11:15:32 AM) Anna: You can check the indicated point from our Terms&Conditions for more details.
(11:15:36 AM) Anna: Is there anything else that I may be helpful with?
(11:16:43 AM) darevosu: wait I'll look
(11:18:26 AM) Anna: Are we still connected?
(11:18:49 AM) darevosu: yes
(11:19:18 AM) darevosu: Okay, then I'll open complaints.
(11:20:00 AM) Anna: The choice belongs to you. Kindly note that you have agreed with our terms of service when registering.
(11:20:05 AM) Anna: Can I assist you with anything else at the moment?
(11:21:36 AM) darevosu: You don’t even explain what exactly I violated. If I say that you killed a person and don’t provide evidence, will that be fair?
(11:22:55 AM) Anna: As per the above explanations, fraudulent gameplay patterns have been found.
(11:26:57 AM) Anna: Given that I haven’t heard from you recently, I am afraid I must proceed to close the chat. Feel free to contact us again if you require further assistance.
(11:27:02 AM) *** Anna left the chat ***
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