Monixbet Casino - Igrač se suočava sa tehničkim problemima sa kazino igrom.

Hello, it's such a small amount of money it's embarrassing, but perhaps the entire casino is set up for advanced cheating!

I was playing the PlayinGo game Moon Princess 100 and when the free spins ended, the whole slot got locked up! The chat wants to know when this event occurred! Since the game is still locked, I can't see anything about it!

When I got the freespin, there was another ERROR, but I was able to reload the game, then this happened which I have described!

I sent a screenshot to the casino but they don't want to help!

Hej, det är så lite pengar att man skäms men kanske hela casino är uppbyggd för att göra avancerad fusk!

Jag spelade PlayinGo spel Moon Princes 100 och när freespin avslutade hela slottet har låst sig ! Chatten vill veta vilken tid har hänt händelse ! Eftersom spelet är fortfarande låst man kan inte se något om det!

När jag fått freespin då var det en till ERROR men det gick att ladda om spel, sen har hänt detta som jag har beskrivit!

Skickade skärmdump till casino men dom vill inte hjälpa till!

Dear BorisO,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to nikolas.b@casino.guru? Please advise the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Hello, it's a casino that seems anything but legal! I can't access history in a good way, you can't see the time, or what game I've played (neither picture/name but only ID number) and worst of all is that you only see some history but not all!

Unfortunately, there is not much money in the pot (good otherwise I would be super angry) but coming to the market with such an extensive cheat castles is not fun. When I registered I got lots of offers for bonuses etc. and when I deposited 30 euros the chat said that players from Sweden don't get a bonus!

I have spoken to the chat regarding issues but they seem completely uneducated and uninterested in fixing bugs!

They also don't understand on which set I got into freespin mode??? How can I communicate with a person who believes that 1+1 = 3?

I think we can close the case because I can't give the information you want because the casino has intentionally deleted all the data as times of extensive cheating and the image of the game itself means nothing!

Mvh: Boris O*****

Hej, det är en casino som verkar helt annat än lagligt! Jag kan inte komma åt historik på ett bra sett, man kan inte se klockslag, eller vilken spel har jag spelat (varken bild/namn utan bara ID nummer) och värst av allt är att man ser bara en del historik men inte alla!

Tyvärr, det är inte mycket pengar i potten ( bra annars skulle jag bli super arg) men att komma på marknaden med en så omfattande fusk slottar är inte roligt. När jag registrerade mig fick massa erbjudande om bonusar m.m. och när jag satte in 30 euro chatten sa att spelare från Sverige får ingen bonus!

Jag har pratat med chatten angående problem men dom verkar helt outbildade och ointresserade för att fixa fel!

Dom förstår inte heller på vilken sett kom jag i freespin läge ??? Hur kan jag kommunicera med person som tror att 1+1 =3 ?

Jag tycker att vi kan avsluta ärende eftersom jag kan inte ge uppgifter som ni vill ha eftersom casino har avsiktligt raderat allt data som tider på omfattande fusk och själva bilden på spel betyder ingenting !

Mvh: Boris O*****

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.