MoonWin.com Casino - Igrač sumnja u kazino za loše igre.

I am suspecting bad gaming practices with this casino, ive noticed over and over , no matter what slot games you choose , if you bet more than 1 dollar , you will consistently loose your money , you then forced to bet low amounts from 20 cents too 60 cents , at which your payouts are terrible , for the most part not even equal to your bet, also there free spins you may win x 10 , your lucky to double your bet , not kidding , there is no opportunity too really win anything with that casino from my experience after being dooped for over 500 hundred dollars. This site should be really looked into.

Dear scamedagain2023,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP):

https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Dear scamedagain2023,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I still believe this site is not practicing good gaming guidelines , i guess that's my opinion for now , I still believe your site should continue too monitor this site for future reports , thanks for your time with this.

Thank you for your reply, scamedagain2023. I assure you that we test games with every update and we consider fake games to warn players about it.

Since no sufficient evidence has been provided, this complaint will now be closed. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.