Zdravo Casinoguru,
Juče su mi odgovorili ovako:
„Dobar dan, dragi igrače!
Završili smo proveru vašeg naloga.
Vaš nalog je blokiran bez mogućnosti oporavka (paragraf 2.10).
Kladionica zadržava pravo da izbriše nalog Klijenta, ako utvrdi da:
- Klijent je u trenutku klađenja imao informacije o rezultatu (ishodu) događaja;
- Klijent je mogao da utiče na ishod događaja, kao direktni učesnik utakmice (sportisti, sudije, treneri, itd.) ili pojedinac koji je nastupao u njihovo ime i na bilo koji drugi način;
- opklade stavlja Klijent koji krši zabrane iz stava 2.6. ovih Pravila;
- opklade stavlja grupa klijenata koji deluju u dogovoru (sindikat) i/ili klijent koji deluje u dogovoru sa drugim klijentima i/ili trećim licima, uključujući u svrhu zaobilaženja ograničenja koja je uspostavila kladioničarska kompanija (bilo koji ugovor aranžmani su zabranjeni);
- Klijent ima više naloga (više registracija);
- Klijent je, prema mišljenju Kladionice, koristio softver ili tehničku opremu za automatizaciju procesa klađenja, i/ili koristio softver koji utiče i/ili može da utiče na proces klađenja;
- Klijent je koristio sve lažne metode za dobijanje informacija ili izbegavanje ograničenja i ograničenja koje je postavila Kladionica, kao i sve spoljne faktore koji se, po mišljenju Kladionice, mogu smatrati lažnim i/ili daju nepravednu prednost;
- Klijent se bavi Arbitražnim klađenjem;
- Klijent je koristio više sesija (više istovremenih sesija sa jednog naloga);
- Klijent zloupotrebljava programe lojalnosti i/ili bonus programe;
- Klijent je zahtevao povraćaj sredstava (u skladu sa pravilima o međunarodnim platnim sistemima) ili na drugi način odbija uplatu depozita i/ili plaćanje usluga kladionice i/ili klađenje;
- Klijent vrši druge radnje koje Kladionica može smatrati lažnim i/ili kršenjem ovih Pravila.
Mostbet "
Blokirali su mi račun, šta je sa iznosom od 20000 rupija koji sam položio? Još nisam ništa igrao sa tim novcem i takođe nisam koristio nikakav bonus i nisam prevario sa kompanijom, a poslao sam sva dokumenta koja su želeli i takođe prošao video konferenciju, tako da moj skromni zahtev ka kazinoguruu molim vas da mi vratite novac moj novac od mostbeta molim.
Hello Casinoguru,
They Replied to me yesterday as follows:
"Good day, dear player!
We have finished inspecting your account.
Your account has been blocked without the possibility of recovery (Paragraph 2.10).
The Betting Company reserves the right to delete the Client's account, if it is determined that:
- the Client at the time of betting had information about the result (outcome) of the event;
- the Client was able to influence the outcome of the event, being a direct participant of the match (athletes, referees, coaches, etc.) or an individual acting on their behalf and in any other way;
- the bets are placed by the Client who is in violation of the prohibitions established in Paragraph 2.6. of these Rules;
- the bets are placed by a group of Clients acting in concert (syndicate) and/or by a Client acting in concert with other Clients and/or third parties, including for the purpose of circumventing the restrictions established by the Betting Company (any contractual arrangements are prohibited);
- the Client has multiple accounts (multiple registration);
- the Client, according to the Betting Company's opinion, used software or technical equipment to automate the betting process, and/or used software that affects and/or is able to effect the betting process;
- the Client used any fraudulent methods of obtaining information or avoiding the limits and restrictions set by the Betting Company, as well as any external factors that, in the opinion of the Betting Company, may be deemed fraudulent and/or provide an unfair advantage;
- the Client engages in Arbitrate betting;
- the Client has used multi sessions (multiple simultaneous sessions from a single Account);
- the Client is abusing loyalty programs and/or bonus programs;
- the Client has requested chargeback (in accordance with the International Payment Systems rules) or otherwise denies making a deposit and/or paying for the Services of the Betting Company and/or placing bets;
- the Client performs other actions that the Betting Company may deem fraudulent and/or in violation of these Rules.
Mostbet "
They blocked my account,What about the amount of 20000 rupees that I have deposited ? I haven't played anything with that money yet and also I have not used any bonus and have not cheated with the company,and i sent all the documents they wanted and also passed the video conference,so my humble request to casinoguru please refund me my money from mostbet please.
Izmenjeno
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