Poštovana gospodo i gospođe,
Imam problem u vezi sa MrLuck kazinom, koji se ponaša očigledno na nepošten, sumnjiv način, što se tiče najosetljivijeg jezgra ideje davanja uopšte, a to su isplate.
Činjenice su sledeće - nedavno sam se prijavio tamo, nadajući se da je kazino legitiman i kredibilan. Pretpostavio sam da je to slučaj pošto sam potvrdio da su u potpunosti licencirani u Velikoj Britaniji. Zato sam se nadao da ću tamo naći sigurno i pouzdano okruženje
Mislim da sam ipak bio malo lakoveran
Naime, kazino nije uspeo da izvrši uplate koje ja po zakonu treba da dobijem od njih i to je samo moj novac.
Tražio sam da se mount 105 povuče kao prvi, što je bilo pre par dana.
Od tada niko nije platio. Transakcija ostaje na čekanju i ostaje takva bez razloga, bez ikakvog načina da ih urazumite.
To je nečuveno i takođe mi je veoma sumnjivo. To je jasno odugovlačenje u koje se oni namerno upuštaju
Pokušao sam da im se obratim u više navrata, tražeći da mi se isplati moj novac i takođe tražeći neko objašnjenje zašto su ometali isplate.
Ovi kontakti napravljeni od oba, putem e-pošte ili ćaskanja, nisu ništa pomogli.
Ignorirali su moju komunikaciju otvoreno
U međuvremenu, do sada ništa nisu platili. Nd transakcije.all bi all sho under pending as vere.
Imam im šansu i nastavio sam da igram na njihovom sajtu.
Kao rezultat toga, napravio sam dodatna povlačenja, odnosno 200, odnosno 146 funti.
Isto tako i prethodni. Ovi nisu plaćeni. Nije uspostavljen nikakav kvalitetan kontakt koji bi me uverio u stvari. Osim nekog generičkog rasutog smeća koje mi šalje kao što to inače šalju svima
Veoma sam zabrinut da sam prevaren i da su mi ukrali novac.
To je očigledno zbog toga što je ova situacija sve dole neparna, razlika i abnormalna.
Neugledna sreća u komunikaciji, bez jasnih informacija, zamućena pravila koja su neobjašnjiva, jer se sve svodi na jedno - kazino nije isplatio novac koji im je dospeo.
Možete li mi pomoći da povratim svoja sredstva?
Zato što nisam ni izdaleka zbunjen, uznemiren i frustriran.
Uništili su svu zabavu koju sam ikada mogao imati
Mislim da neću ponovo igrati.
Od toga nisam siguran da ću uvek dobiti svoj novac. Za šta onda? Da budete pod stresom i prevareni?
Ovo mi je nečuveno
Biću vam zahvalan na pomoći da od njih dobijem svoj novac
Srdačan pozdrav
James
Dear Sirs and Ma'ams,
I have a problem related to MrLuck casino, who are acting clearly in a dishonest, shady way, which concerns the most sensitive core of the idea of giving in general, which is the payouts.
The facts are s follows - I have recently signed up there, hoping that the casino was legit and credible. I assumed it to be the case having confirmed that they are fully licensed in the UK. So I was hoping to find a safe and trustworthy environment there
I think I was a bit gullible though
Namely, the casino failed at making the payments which I am legally due to receive from them and that is just my money.
I requested the mount of 105 to be withdrawn as the first, which was a couple of days ago.
Since then, no one has paid. The transaction remains under pending and stays like that for no reason without any way to reason with them.
That's unheard of and it's also very suspicious to me. It a clear procrastination which is deliberately indulged in by them
I have tried to reach out to them on numerous occasions,, requesting my money to be paid to me Nd also asking for some explanation on why they have been hindering the withdrawals.
Those contacts made by both, email or chat, availed nothing.
They ignored my communications bluntly
In the meantime, nothing have they paid so far. Nd the transactions.all by all sho under pending as were.
I have them chance and continued to play on their site.
As a result I made further withdrawals , respectively of 200 , and 146 pounds.
Likewise the previous one. These have not been paid. No contact of any quality made to reassure me about things. Other than some generic bulk trash sent to me like they normally do sending it to everyone
I am very concerned that I have been scammed and that they have stolen my money.
That's clearly because of this situation is all way down the line odd, diff, and abnormal.
Disrespectful luck of communication, no clear info, dodgy rules which are inexplicable, as all boils down to one - the casino hasn't paid the money they were due.
Can you please help me to recover my funds please?
Because I am no perplexed, flustered , and frustrated by far.
They have destroyed all fun I could ever have
I don't think I will play again.
Of that is not certain that I ill always get my money. Then what for? To get stressed and duped?
Outrageous this is to me
I I'll be grateful to your help in order to get my money from them
Kind regards
James
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