Pa, napravio sam svoj prvi i drugi depozit bez bonusa, i izabrao sam da igram GOLDEN HORNS. Nakon toga, želeo sam da zatražim svoj bonus dobrodošlice, a oni su mi poklonili 5 besplatnih okretaja koje sam pokušao da iskoristim. Osvojio sam samo 0,40 evra, ali sam nastavio da igram GOLDEN HORNS koristeći svoj pravi novac i završio sa zaradom od 872 evra. Tražio sam da podignem 800 evra, a na računu sam ostavio 72 evra. Zahtev za povlačenje automatski je eliminisao bonus novac koji je iznosio 0,40 evra, ali ga nikada nisam iskoristio. Sledećeg dana nastavio sam da igram Piggi Bank i Jack in a Pot, na kraju zaradivši još 160 evra. Uložio sam još 5 evra u pokušaju da dobijem bonus, ali se nisu obavezali zbog nerešenog zahteva za povlačenje. Kako je bilo, nisam dobio nikakve bonuse. Zatim sam otkazao svoje početno povlačenje i pokrenuo novo podizanje od 900 evra, ostavljajući 65 evra kao stanje na mom računu. Igrao sam još i završio sa 40 evra na računu. Međutim, kada su pregledali moj drugi zahtev za povlačenje, poništili su sve moje dobitke i prihvatili samo 100 evra, dok su moji preostali dobici poništeni. Nikada nisam igrao sa bonus novcem, to je bio moj pravi novac i nisu imali pravo da mi ga oduzmu. Štaviše, kada sam napravio svoj prvi zahtev za povlačenje, bonus novac je automatski uklonjen, iako ga nikada nisam koristio. Verujem da je ovo nepravedno, ali mi stalno govore da je novac koji sam osvojio došao od besplatnih okretaja, što nije tačno.
Well, I made my first and second deposits without a bonus, and chose to play GOLDEN HORNS. After that, I wanted to claim my welcome bonus, and they gifted me 5 free spins which I attempted to use. I won only 0.40 euros, but I continued playing GOLDEN HORNS using my real money, and ended up with earnings of 872 euros. I requested to withdraw 800 euros, leaving 72 euros in my account. The withdrawal request automatically eliminated the bonus money, which was 0.40 euros, but I never used it. The following day, I continued to play Piggy Bank and Jack in a Pot, ultimately earning another 160 euros. I deposited 5 more euros in an attempt to obtain a bonus, but they didn't oblige due to a pending withdrawal request. As it was, I didn't get any bonuses. I then cancelled my initial withdrawal and initiated a new withdrawal of 900 euros, leaving 65 euros as my account balance. I played some more, ending up with 40 euros in my balance. However, when they reviewed my second withdrawal request, they cancelled all my winnings and only accepted 100 euros, while my remaining winnings were invalidated. I never played with bonus money, it was my real money and they had no right to take it away from me. Moreover, when I made my first withdrawal request, the bonus money was automatically removed, even though I never used it. I believe this is unfair, yet they keep telling me that the money I won came from the free spins, which is not true.
Bueno hice mi primer y segundo deposito sin bono, me puse a jugar CUERNOS DORADOS, despues quise obtener mi bono de bienvenida, me han regalado 5 giros gratis quise usarlos, gane solo 0,40 euros, segui jugando con mi dinero real CUERNOS DORADOS, obtuve una ganancia de 872 euros, solicite mi retiro de 800 euros deje 72 euros en mi cuenta, al solicitar el retiro automaticamente se elimina el dinero de bonificacion que eran 0,40 nunca los use, al dia siguiente continue jugando Piggy bank y Jack en un pote, obtuve una ganacia de 160 euros, deposite 5 euros mas para obtener un bono el cual no me lo dieron por tener un retiro pendiente mejor, asi no obtengo ningun bono, cancele mi retiro y añadi uno nuevo por 900, deje 65 euros en mi cuenta la cual me puse a jugar y quede en 40 euros, cuando revisaron mi retiro me cancelaron todas mis ganancias y solo me aceptaron 100euros y las demas me las eliminaron, nunca jugue con dinero de bonificacion ese era mi dinero real no tenian porque quitarmelo, ademas cuando hice mi primer retiro automaticamente se elimina el dinero de bonificacion la cual nunca use creo que es una injustica, siguen diciendome que el dinero que gane es de los giros gratis, y no es asi
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