Samoisključenje nije pitanje koje mi se postavljalo godinu dana. Ne brinem se zbog toga jer više nemam planove da koristim ovu kompaniju. Ja sam verifikovani korisnik koji je prošao KIC provere kada sam prvi put otvorio nalog pre nešto više od godinu dana. Deponovao sam 200 funti u petak 4. oktobra, osvojio sam 20,08 funti pa sam odlučio da se povučem, ali nisam mogao pošto su mi dali proveru izvora sredstava, još uvek čekam svoje povlačenje. Uradio sam ono što su tražili, povezao sam svoju banku sa veb sajtom Clearstake kako bi mogli da uhode u moju banku i rekao im moje zanimanje. Nisam bio srećan zbog toga, pogotovo što su gledali u moju ličnu banku i videli sve. Juče sam konačno dobio važnu e-poštu u vezi sa situacijom, oni mogu da vide drugi račun za koji misle da je bankovni račun i žele pristup njemu, ali to nije bankovni račun, već ISA štedni račun, pa još jednom žele da se prijavim sa Clearstake kako bi mogli da njuškaju, ali Barclais neće dozvoliti trećim stranama da ih pogledaju. Hteli su sliku moje debitne kartice što sam rado uradio. Takođe, tražeći moje pismo o invalidnosti PIP-a da dokažem da imam ovu beneficiju, osećam da je to ponižavajuće jer je lično sa mojim uslovima i pismo centra za zapošljavanje za beneficije. Oni mogu da vide da sam primio to kroz pregled moje banke. Zaista osećam da je ovo prekoračenje i zloupotreba moći, osećam se degradirano zbog toga što nije u redu.
Poslao sam snimke ekrana drugih sredstava koje dobijam od prodaje bitova preko PaiPal-a. Dajem kompletan pregled sa slikama i objašnjenjem mojih obrazaca kockanja, sve je tu u bankarskoj aplikaciji koju su videli. Rekao sam im da mi je hitno potrebno to povlačenje. Rekao sam da zadržim 20,08 funti. Dobio sam da mi daš svoju banku depozita i zatvorim račun ili me zabranim doživotno jer ne želim da imam ništa sa ovom kompanijom. Ovo tamo u svakom slučaju mogu da pošaljem neke snimke ekrana da dam bolji opšti prikaz situacije. Zaista cenim vašu pomoć jer ovo postaje veoma stresno.
Zaboravio sam da dodam juče u toj e-poruci da ako ne dobiju pristup ili dokumente koji su potrebni, povlačenje će biti na čekanju, tako da se u suštini radi o otkupnini. Bio sam kooperativan, ali sada osećam da je to zloupotreba, kao što oni vide. Hvala
The self exclusion isn’t the issue that was handed to me for a year. l’m not bothered about it as I have no plans on using this company anymore. I’m a verified user passed KYC checks when I first opened the account just over a year ago. I deposited £200 on Friday 4th October I won £20.08 so I decided to withdraw but couldn’t as they hit me with source of funds check, I’m still waiting for my withdrawal. I’ve done what they asked I connected my bank to clearstake website so they can snoop inside my bank and told them my occupation. I wasn’t happy about it especially them looking into my personal bank seeing everything. Yesterday i finally got important email regarding the situation, they can see another account which they think is a bank account and want access to that but it isn’t a bank account it’s a ISA savings account so once again they want me to log in with Clearstake so they can snoop but Barclays won’t allow third parties to look. They wanted picture of my debit card which I was happy to do. Also asking for my PIP letter disability letter to prove I have this benefit I feel that’s degrading as it’s personal with my conditions also jobcentre letter for benefits. They can see I’m in receipt of it through looking at my bank. I really feel this is a overreach and abuse of power I feel degraded by it not right.
I’ve sent screenshots of other funds i receive from selling bits via PayPal. I give complete run down with pictures and explanation off my gambling patterns it’s all there in banking app which they’ve seen. I’ve told them i urgently need that withdrawal I said keep £20.08 I won give me my deposit bank and shut account or ban me for life as I want nothing to do with this company. This there anyway I can send some screenshots to give a better overall account of the situation. I really appreciate your help as this is becoming very stressful.
I forgot to add on that email yesterday it states if they don’t get access or documents needed the withdrawal will be kept on hold so basically ransom. I’ve been cooperative but I feel it’s abuse now as they can see. Thank you
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