Kada želim da izvršim isplatu na svoj binance račun to nije urađeno i dobijam e-mail u kojem se navodi da moram da pošaljem fotografiju svoje kartice, ali mi ne kažu na koji mejl moram da je pošaljem.
A ako ne koristim svoju karticu za isplate, ono što koristim je moj Binance račun.
Ovo je email koji sam dobio: Poštovani korisniče,
Obavještavamo vas da za završetak procesa verifikacije molimo da potvrdite sljedeću kreditnu karticu: 4381-08XX-XXXX-XX48
— Za to nam ljubazno dostavite slike svih korištenih kreditnih kartica prednje i stražnje strane, na fotografiji će se vidjeti vaše ime i datum isteka kreditne kartice. Prvih 6 i zadnje 4 cifre treba da budu vidljive, ostale brojeve možete sakriti komadom papira.
Srdačan pozdrav,
George / agent za podršku
Mystake KYC tim
When I want to make a withdrawal to my binance account it is not done and I get an email indicating that I have to send a photo of my card but they do not tell me what email I have to send it to.
And if I don't use my card for withdrawals, what I use is my Binance account.
This is the email that I received: Dear user,
Please be informed that to complete the verification process, we kindly ask you to verify the following credit card: 4381-08XX-XXXX-XX48
— For that kindly provide us with pictures of all used credit cards front and backside, your name and credit card expiration date shall be seen on the photo. The First 6 and last 4 digits should be visible, you can hide other numbers with a piece of paper.
Best regards,
George / support agent
Mystake KYC team
Cuando quiero hacer un retiro a mi cuenta de binance no se realiza y me llega un correo indicando que tengo que enviar una foto de mi tarjeta pero no me indican a que correo tengo que enviarlo.
Y si para retiros no uso mi tarjeta, lo que uso es mi cuenta de Binance.
este es el correo que me llego: Dear user,
Please be informed that to complete the verification process, we kindly ask you to verify the following credit card: 4381-08XX-XXXX-XX48
— For that kindly provide us with pictures of all used credit cards front and backside, your name and credit card expiry date shall be seen on the photo. The First 6 and last 4 digits should be visible, you can hide other numbers with a piece of paper.
Best regards,
George / support agent
Mystake KYC team
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