Zdravo Jaro, Nik,
Oni uvek odgovaraju sa: „Razumemo da čekanje na reviziju vašeg povlačenja može biti frustrirajuće i izvinjavamo se zbog ovoga. Pošto procesom upravlja drugo odeljenje, žalimo što nismo u mogućnosti da vam damo određeni vremenski okvir za završetak".
Nema konkretnog razloga, ali pominju istragu iz bezbednosnih razloga. Jedan moj prijatelj sada ima iste probleme.
Igrao sam neke bonuse za sportsko klađenje, ali sam potpuno svestan zahteva za klađenje.
Moj nalog je potpuno verifikovan od 21. januara.
Odgovaraju prilično brzo. Govorio sam juče poslednji put u ćaskanju za podršku.
Hi Jaro, Nick,
They always answer with: "We understand that waiting for the review of your withdrawal can be frustrating and we apologize for this. As the process is being handled by another department, we regret that we are unable to provide you with a specific timeframe for its completion."
No specific reason, but they mention investigation for safety reasons. A friend of mine has the same problems now.
I played some sports betting bonuses, but I am completely aware of the wagering requirements.
My account is completely verified since since january 21st.
They answer quite fast. I spoke yesterday for the last time in the support chat.
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