Tvrdio sam da su besplatni okreti dobili bonus do kraja opklade i balansa su pali na 20 €, a ne na 50 kao što je navedeno na vašem sajtu iu njihovim uslovima.
U svakom slučaju, pitao sam ih u toj poruci, gde vam kažu da će vam se javiti putem e-pošte pošto ćaskanje uživo ne radi.
Takođe šaljem sve KIC dokumente, ali ništa se ne dešava, nema odgovora na e-poštu, nema KIC reakcije, nema komunikacije! Šta ako bih napravio depozit u tom kazinu, bio bih besan! i da, sve je to bilo pre više od 24 sata, kao kako je moguće da nemate komunikaciju za tako duge mušterije!?
I claimed free spins got the bonus finish the wager and balance dropped to 20€ not to 50 as is stated on your site and in their terms.
Anyway i asked them that trough message, where they tell you they gonna get back to you via email since live chat is not working.
Also I send all KYC documents but nothing is happening no email answer no KYC reaction no communication at all ! What if I made a deposit in that casino I would be furious! and yeah all that was way over 24 hours ago like how is possible not to have no communication for that long wit customers!?