Dragi Amit i Veronika,
Kao predstavnik Odds96, želeo bih da dam dodatna pojašnjenja o ovom pitanju.
Dana 11. septembra 2024. u 10:21:46 UTC, blokirali smo nalog povezan sa ID-om 4608068527 zbog otkrića dodatnog naloga na našoj platformi, koji krši naše Uslove korišćenja usluge.
Ovu odluku smo saopštili Amitu u više navrata (11., 12., 14. i 16. septembra).
Evo sadržaja komunikacije koja je poslata sa našeg kraja:
Dragi Amit Masih,
Pozdrav od Odds96 korisničke podrške.
Želimo da vas obavestimo da je naš sistem otkrio da ste registrovali više od jednog naloga kod Odds96:
mas***
916267****10
U skladu sa našim uslovima korišćenja usluge (klauzula 1.6.1.9), svi nalozi treba da budu blokirani.
https://bit.li/41Tc7DJ
1.6.1. Prihvatate i potvrđujete da zadržavamo pravo da odmah ukinemo klijentov nalog i/ili ograničimo klijentov pristup veb stranici (do 30 dana dok je podvrgnut inspekciji odeljenja), i otkažemo bilo koju ili sve klijentove opklade i dobitke, ako to saznamo :
1.6.1.9. Klijent ima više naloga registrovanih na našoj veb stranici (više registracija, više naloga);
Međutim, nakon pažljivog pregleda, odlučili smo da zadržimo jedan nalog koji je već u potpunosti verifikovan – 916267****10.
Vaše preostalo stanje je ljubazno prebačeno na vaš aktivni nalog.
Uzdržite se od otvaranja više naloga u budućnosti.
Kao što je pomenuto, Amit može da nastavi da koristi našu platformu preko svog verifikovanog naloga povezanog sa brojem telefona 916267****10, a njegovo stanje od 7294,31 INR je uspešno prebačeno na taj račun.
Nadam se da to pomaže.
Dear Amit and Veronika,
As a representative of Odds96, I’d like to provide further clarification on this matter.
On September 11th, 2024, at 10:21:46 AM UTC, we blocked the account associated with ID 4608068527 due to the discovery of an additional account on our platform, which violates our Terms of Service.
We have communicated this decision to Amit on multiple occasions (September 11, 12, 14, and 16).
Here is the content of the communication that was sent from our end:
Dear Amit Masih,
Greetings from Odds96 Customer Support.
We would like to inform you that our system has detected that you have registered more than one account with Odds96:
mas***90@gmail.com
916267****10
In accordance with our Terms of Service (Clause 1.6.1.9), all accounts should be blocked.
https://bit.ly/41Tc7DJ
1.6.1. You accept and acknowledge that we reserve the right to terminate a Client's account immediately and/or restrict Client's access to the Website (up to 30 days while undergoing departmental inspection), and cancel any or all Client's bets and winnings, if we find out that:
1.6.1.9. a Client has multiple accounts registered on our Website (multiple registrations, multi-accounting);
However, after careful review, we have decided to keep the one account that is already fully verified – 916267****10.
Your remaining balance has kindly been transferred to your active account.
Please refrain from creating multiple accounts in the future.
As mentioned, Amit can continue using our platform through his verified account associated with the phone number 916267****10, and his balance of 7294.31 INR has been successfully transferred to that account.
Hope that helps.
Izmenjeno
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