Imao sam sjajne pobede prošle nedelje i ne koristim bonuse ili promocije, već samo deponujem i igram sa svojim novcem - Dobici su nešto više od 70000$.
Kontaktirao sam svog takozvanog „VIP" menadžera sa kojim se uopšte ne čujem i nikada mi ne šalje biološke statusne pogodnosti koje treba da dobijem kao igrač statusa heroja – da pitam da li se moj limit povlačenja promeni da dobijem paušalne isplate od $10000 nedeljno umesto da moram da podnesem 3 zasebna zahteva od $2500 i zatim čekam 7 dana kada se isplate obradi od svog kraja pre nego što će mi dozvoliti da zatražim još jedno povlačenje!
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Ispod je kopiran direktno iz njihovih uslova i odredbi:
R7. Maksimalno povlačenje po korisniku nedeljno je do 7.500 AUD. Ozvin Casino zadržava pravo da isplati veće dobitke u periodu od nekoliko nedelja
A ovo je odgovor koji sam dobio:
Zdravo Boni,
Klaudija ovde, vaš VIP domaćin, nadam se da ste dobro 🙂
Čestitamo na dobicima! 🎉
Kada su u pitanju nedeljni limiti za povlačenje, trenutni su 7.500 dolara nedeljno.
Razumem situaciju, međutim, oni ostaju na mestu u ovom trenutku.
Slobodno se obratite bilo kada sa bilo kojim pitanjem ili upitom i još jednom čestitamo na pobedi 🍀
Srdačan pozdrav,
Claudia
Ozvin VIP Host
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Zašto imati tako velike džekpotove ako igračima ne plaćate ono što osvoje na vreme, umesto da ih držite sve dok se možete nadati da će se samo odigrati tako da ne moraju da isplaćuju!
Trošim PUNO novca u ozvin-u, ali ću otići negde drugde kada budem imao svoj novac!
I have had some great wins the past week and I don’t use bonuses or promotions I just deposit and play with my money - Winnings are just over $70000.
I reached out to my so called "VIP" manager that I don’t hear from at all and never sends me the bio status perks I’m supposed to get as a Hero status player - to ask about having my withdrawal limit amended to receive lump sum payments of $10000 per week in stead of having to submit 3 separate requests of $2500 and then waiting 7 days once payments process from their end before I it will let me request another withdrawals!
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Below is copied straight from theirs terms and conditions:
R7. The maximum withdrawal per customer per week is up to $7,500 AUD. Ozwin Casino reserves the right to pay out higher winnings over a period of several weeks
And this is the response I got:
Hi Bonnie,
Claudia here, your VIP Host, hope you are doing well 🙂
Congratulations on your winnings! 🎉
When it comes to weekly withdrawal limits, the current ones are $7.500 weekly.
I understand the situation however, they stay in place at the moment.
Feel free to reach out anytime with any question or query and congrats again on the win 🍀
Best Regards,
Claudia
Ozwin VIP Host
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Why have such big jackpots if you won’t pay players what they win in a timely manner instead of holding it as long as you can hoping it will just get played through so they don’t have to pay out!
I spend ALOT of money at ozwin but I will be going else where once I have my money!
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