Dragi ekceldesignid,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaše negativno iskustvo sa Parimatch Casino IN.
Imajte na umu da je ovo vaša 5. podneta žalba u vezi sa ovim kazinom (4. objavljena). Ako više puta niste zadovoljni kazinom, savetovao bih vam da izaberete drugi kazino za igranje.
Imajte na umu da je licenca pod kojom je kazino licenciran (CIL) prestala sa radom u januaru 2025
Više informacija o ovome možete pronaći ovde:
https://casino.guru/parimatch-casino-in-reviev
https://casino.guru/licensing-authorities/curacao-license-2
Ako vaš depozit nikada nije uplaćen na vaš kazino račun, jedina stvar koju bih preporučio je da kontaktirate svog dobavljača plaćanja. Oni moraju da istraže, ali imajte na umu da je to komplikovan proces koji traje otprilike mesec dana. U ovim slučajevima, kazino obično ima vezane ruke.
Žao mi je što u ovom trenutku nismo mogli biti od velike pomoći. Ostaviću ovu žalbu otvorenom mesec dana i ljubazno vas zamoliti da nas obaveštavate. Hvala vam puno na razumevanju.
Srdačan pozdrav,
Tomas
Dear exceldesignid,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Parimatch Casino IN.
Please note this is your 5th submitted complaint regarding this casino (4rd published one) If you are not satisfied with the casino repeatedly, I would advise you to choose a different casino to play.
Please note the license the casino was licensed under (C.I.L) stopped operation in January 2025
You can find more information about this here:
https://casino.guru/parimatch-casino-in-review
https://casino.guru/licensing-authorities/curacao-license-2
If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Tomas
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