Draga Kiranlata,
Hvala vam što ste podneli žalbu. Žao mi je što sam čuo za negativno iskustvo koje ste doživeli sa Parimatch Casino IN.
Da biste stekli potpuniju sliku situacije, bio bih vam zahvalan ako biste mogli da odgovorite na sledeća pitanja:
- Koje ste tačno igre igrali u ovom kazinu?
- Da li kazino sugeriše da je problem samo u vašem sportskom klađenju?
- Da li imate pristup svojoj igri? Možete li je podeliti sa nama? Moja imejl adresa je katarina.d@casino.guru .
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Unapred vam hvala na odgovoru.
Srdačan pozdrav,
Katarina
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Dear Kiranlata,
Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Parimatch Casino IN.
To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:
- What specific games have you played in this casino?
- Is casino suggesting the problem is only in your sports betting?
- Do you have an access to your game play? Can you please share it with us? My email is katarina.d@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Katarina
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