647073*** - ID naloga
Ja sam Parimatch korisnik već 5 godina. Kada sam izgubio novac, nisu blokirali. Kada osvojim neki iznos. Blokirali su mi nalog.
Rekli su da ću dobiti svoj račun nazad ako pošaljem ove dokumente (osim podataka o bankovnoj kartici i CVC-a pitali su sve)
Poslao sam sva potrebna dokumenta kao
1. Selfi sa Aadhar karticom (nacionalna lična karta)
2. selfi sa PAN-om (porez na dohodak)
3. selfi sa pasošem
4. selfi sa Aadharom i PAN-om
5. Beli papir na kome su ispisani moji podaci kao lična karta, ime prezime, "Za Parimatch" kako su tražili.
6. Astropai izjava sa ličnim podacima.
Svi detalji su poslati na njihov e-mail.
Nema ažuriranja. Još uvek su mi blokirali nalog. Sada sam dobio mejl u kome se kaže
„Nažalost, nakon pažljivog razmatranja, obavešteni smo da obavljate sumnjive igre na svom nalogu."
Tražio sam samo jedan jedini dokaz o tome kakvu sam sumnjivu aktivnost uradio, ništa mi ne odgovaraju jer duboko u sebi znaju da nisam napravio nikakvu grešku.
Prema njima, sumnjiva aktivnost je "Osvajanje nekog iznosa" Ako pobedimo, blokiraće račun.
Sada su blokirali moju STRANICU DEPOZITI. Čak i nakon završene dodatne verifikacije (Aadhar kartica, PAN, pasoš, beli papir na kome piše za parimatch)
Blokirali su me samo zato što sam pobedio. Tražio sam samo 1 dokaz zašto sam BLOKIRAN, oni samo kažu sumnjiva aktivnost, a drugi tip kaže sumnjiv DEPOZIT (napravio sam 3 depozita od astropai-a, podelio sam i snimke ekrana)
U suštini znaju da nisam napravio nijednu grešku osim pobede koja im se ne sviđa pa su me blokirali. a oni samo daju nasumične razloge za prikrivanje!
Imam Rs. 28 na mom računu, sada želim da podignem taj iznos, ali minimalni iznos za povlačenje je Rs. 1000 i ne daju mi depozit. Imam sve snimke ekrana kao DOKAZ. Tražim samo 1 dokaz o tome koju sam sumnjivu aktivnost uradio osim pobede.?
647073*** - Account ID
I'm Parimatch user since 5 years. When I lost money they didn't block. When I win some amount. They have blocked my account.
They said I will get my account back if I sent these documents (Apart from bank card details and CVC they asked everything)
I sent all required documents like
1. Selfie with Aadhar card ( National ID)
2. selfie with PAN (income tax)
3. selfie with Passport
4. selfie with both Aadhar and PAN
5. White paper on which my details are written like ID, first name last name, "For Parimatch" as they requested.
6.Astropay statement with personal details.
All details sent to their email id.
No update. They still blocked my account . Now I received an email saying
"Unfortunately after careful consideration, we have been notified that you are performing suspicious gaming activity in your account."
I have asked only one single proof on what suspicious activity I have done, they are not replying anything because deep down they know I have not done any mistake.
According to them suspicious activity is "Winning some amount" If we win, they will block account.
Now they've blocked my DEPOSITS PAGE. Even after completing additional verification(Aadhar card, PAN, Passport, white paper on which for parimatch is written)
They blocked me only because I won. I asked only 1 proof on why am i BLOCKED, they are just saying suspicious activity and another guy says suspicious DEPOSIT (i did 3 deposits from astropay, I shared screenshots also)
Basically they know I have not done any mistake apart from winning which they don't like so they blocked me. and they are just giving random reasons to cover up!
I have Rs. 28 in my account, Now I want to withdraw that amount but minimum amount to withdraw is Rs. 1000 and They won't let me deposit. I have all screenshots as PROOF . I'm asking only 1 proof on what suspicious activity I have done apart from winning.?
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