Poštovani Skb_b,
Hvala vam na odgovoru. Pošto ste potvrdili da se problem odnosi isključivo na sportsko klađenje, sa žaljenjem vas moram obavestiti da nismo u mogućnosti da vam pomognemo u vezi sa vašim slučajem.
U ovom trenutku nemamo posebno odeljenje za sporove oko sportskog klađenja, a nažalost, nedostaje nam stručnost da efikasno rešavamo takve slučajeve. Iskreno bih voleo da možemo da budemo od veće pomoći, ali s obzirom na ova ograničenja, moram da odbijem vašu žalbu.
Uz to, ako ikada budete imali problema sa drugim kockarnicama, slobodno nam se obratite – rado ćemo vam pomoći gde god je to moguće. Ako imate dodatnih pitanja ili nedoumica, ne oklevajte da nas kontaktirate.
Hvala vam na razumevanju.
Srdačan pozdrav,
Petronela
Casino.Guru
Dear Skb_b,
Thank you for your response. Since you have confirmed that the issue is related solely to sports betting, I regret to inform you that we are unable to assist with your case.
At this time, we do not have a dedicated department for sports betting disputes, and unfortunately, we lack the expertise to handle such cases effectively. I sincerely wish we could be of more help, but given these limitations, I have to reject your complaint.
That said, if you ever experience issues with other casinos, please feel free to reach out—we would be happy to assist where possible. If you have any further questions or concerns, don’t hesitate to contact us.
Thank you for your understanding.
Best regards,
Petronela
Casino.Guru
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