Dragi PUSHPRAJ,
Ovlašćenje za izdavanje dozvola u kazinu možete dobiti putem ove e-adrese: 'complaints@gaminglicences.com'.
Molimo, ne zaboravite u svoju poruku uključiti sljedeće:
- Vaši lični podaci:
- ime (vaše ime, vaše prezime i srednje ime ako ga imate)
- vašu zemlju prebivališta
- tvoje godine
Tijelo žalbe mora sadržavati:
- naziv kasina (spomenuti njegov broj licence bilo bi još bolje)
- vaše korisničko ime (korisničko ime) i e-mail u mrežnom kazinu (s kojim ste registrirali račun)
- zatim opišite što je moguće temeljitije (uključujući iznos novca koji izazivate)
Molimo, ne zaboravite priložiti datoteke, slike ekrana ili prepisku e-poštom, koje dokazuju da ste već pokušali riješiti problem s kasinom. Možete i dodatno navesti vezu za ovu žalbu.
Molimo vas, kada uspješno podnesete žalbu nadležnom tijelu za izdavanje dozvola i oni će je potvrditi, javite nam.
Dear PUSHPRAJ,
You can reach the casino's Licensing Authority via this email: 'complaints@gaminglicences.com'.
Please, do not forget to include the following in your message:
- Your personal information:
- name (your first name, your last name and the middle name if you have it)
- your country of residence
- your age
Complaint body must include:
- casino name (to mention its license number would be even better)
- your login (username) and email in an online casino (with which you had registered the account)
- then describe what has happened as thoroughly as possible (including sum of money you are challenging)
Please, do not forget to attach files, screenshot images or email correspondence, that prove you have already tried to resolve the problem with the casino. You can also provide this complaint's link additionally.
Please, when you successfully submit your complaint to the Licensing Authority and they will confirm it, let us know.
Izmenjeno od strane Casino Guru administratora
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