The player from the United Kingdom had used his mother's account with his card details to play at an online casino. Initially, the casino had processed two payments, but stopped when the player won 1,730 pounds. We had attempted to clarify the situation with the player, but due to a lack of response from him to our messages and questions, we had to reject the complaint. The complaint was briefly reopened upon the player's request, but due to a continued lack of communication, we were forced to reject it again as we were unable to proceed further with the investigation.
Igrač iz Ujedinjenog Kraljevstva je koristio račun svoje majke sa detaljima svoje kartice da igra u onlajn kazinu. U početku, kazino je obradio dve uplate, ali se zaustavio kada je igrač osvojio 1.730 funti. Pokušali smo da razjasnimo situaciju sa igračem, ali smo zbog nedostatka odgovora na naše poruke i pitanja morali da odbijemo žalbu. Žalba je nakratko ponovo otvorena na zahtev igrača, ali zbog kontinuiranog nedostatka komunikacije, bili smo primorani da je ponovo odbijemo jer nismo mogli da nastavimo dalje sa istragom.
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