The player from Austria had 16 pending payments each worth €4,000.00, totalling €64,000.00 on Platincasino since 26.04.2024. He had completed verification and had correspondence from the operator, but his attempts to contact the casino had been ignored. However, the player did not respond to our messages and inquiries, which prevented us from conducting further investigations. As a result, we had to reject the complaint.
Igrač iz Austrije je imao 16 isplata na čekanju, svaka u vrednosti od 4.000,00 evra, u ukupnom iznosu od 64.000,00 evra na Platincasinu od 26.04.2024. On je završio verifikaciju i imao prepisku od operatera, ali su njegovi pokušaji da kontaktira kazino ignorisani. Međutim, igrač nije odgovarao na naše poruke i upite, što nas je sprečilo da sprovedemo dalje istrage. Kao rezultat toga, morali smo da odbijemo žalbu.
Automatski prevedeno: