Draga Sveetcherri6,
Hvala vam što ste nam se obratili.
Izvinjavamo se zbog neprijatnosti koje je ovo moglo prouzrokovati, ali budite uvereni da smo voljni da razjasnimo situaciju.
Nakon pregleda vašeg naloga, primetili smo da ste otkazali sve vaše zahteve za povlačenje pre nego što su poslani provajderu.
Imajte na umu da zahtevi za povlačenje obično zahtevaju najmanje tri radna dana za obradu, počevši od dana nakon zahteva ili od dana poslednjeg obrađenog povlačenja. Važno je napomenuti da ovaj vremenski okvir isključuje subote, nedelje i praznike.
Pored toga, želimo da vam preporučimo da se uzdržite od otkazivanja zahteva za povlačenje, jer će to zahtevati ponovno pokretanje procesa.
Međutim, sa zadovoljstvom potvrđujemo da je zahtev za povlačenje od 29. marta 2025. godine u iznosu od 500 evra uspešno završen.
Nadamo se da će ovo pomoći da se razjasne stvari.
srdačan pozdrav,
Plaiio Casino tim
Dear Sweetcherry6,
Thank you for reaching out to us.
We apologize for any inconvenience this may have caused, but please be assured that we are willing to clarify the situation.
After reviewing your account, we have noticed that all of your withdrawal requests have been cancelled by you, before being sent to the provider.
Please be advised that withdrawal requests generally require a minimum of three business days to process, starting from the day following the request or the day of the last processed withdrawal. It is essential to note that this timeframe excludes Saturdays, Sundays, and holidays.
Additionally, we would like to recommend that you refrain from canceling withdrawal requests, as this will necessitate the initiation of the process anew.
However, we are pleased to confirm that withdrawal request from March 29, 2025, in amount of 500 EUR has been successfully completed.
We hope this helps to clarify matters.
Kind regards,
Playio Casino Team
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