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1/8/2024 withdrawal request. But gameplay check. But not successful why

Dear adhikarir424,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will definitely need more information. Could you please elaborate?

• Did the casino confiscate your winnings after the game play check?
• Or has your withdrawal been delayed because of the check?

I will be waiting for your reply patiently.

Best regards,

Kristina

How long can it take for the money to arrive?

They were saying that the withdrawal would be within 24 hours. But it has been 24 hours and still no withdrawal

I was given a bonus of 10,000 rupees first. Then he said to wargaring five lakh rupees.

I have completed wargaring. Then I withdrew the entire amount. They said they have to deposit 500 rupees but they can withdraw money. I made the deposit. But they say If you deposit 10000, you can withdraw money

Thank you for your reply, adhikarir424. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Dear adhikarir424,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.