Četiri povlačenja u iznosu od po 1500 dolara koje sam tražio prošle nedelje su sva otkazana zbog „problema sa dobavljačem plaćanja" (prema kazinu). Kada zamolim kazino da uradi nešto po tom pitanju, podrška samo kaže „vratite se ako se ponovi" ili „molim vas sačekajte strpljivo". Neće učiniti ništa po tom pitanju sve dok između otkazanih povlačenja ima završenih povlačenja.
Ovo izaziva toliko frustracija jer imam više od 60000 dolara u kazinu, a dnevno ograničenje povlačenja je 1500 dolara. Već će biti potrebno dosta vremena za podizanje novca, ali ovaj "tehnički problem" uzrokuje duže odlaganje podizanja novca iako je bilo nekih uspešnih povlačenja.
Želim da kazino nadoknadi sva otkazana povlačenja tako što će obraditi povlačenje u zbiru svih otkazanih povlačenja i preduzeti mere kako bi se osiguralo da buduća povlačenja budu uspešna.
Four withdrawals in the amount of $1500 each that I requested last week were all cancelled due to "problem with payment provider" (according the the casino). When I ask the casino to do something about it, the support just says "come back if it happens again" or "please wait patiently". They won't do anything about it as long as there are completed withdrawals in between the cancelled withdrawals.
This is causing so much frustration because I have more than $60000 in the casino and the daily withdrawal limit is $1500. It will already take a long time to withdraw the money, but this "technical problem" is causing a longer delay to withdraw the money even though there were some successful withdrawals.
I want the casino to compensate for all cancelled withdrawals by processing a withdrawal in the sum of all the cancelled withdrawals and take action to make sure the future withdrawals are successful.
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