„Prvo sam primio e-poruku u kojoj se navodi da sam zaobišao uslove klađenja, prekršio odredbe i uslove i u suštini ukrao novac u više navrata, što je dovelo do zatvaranja mog naloga. Odgovorio sam da razjasnim da su oni sigurno poslali e-poštu pogrešnoj osobi pošto sam se upravo registrovao, napravio samo jedan depozit i kladio se samo sa svojim novcem, a oni su odvojili vreme od drugog korisnika da se izjasne sa mojim imenom i prezimenom. vrlo sličnu adresu e-pošte rekli su da će proveriti sa svojim timom i javiti mi se.
U ovom trenutku im više ne verujem jer mi je teško da verujem da postoji još jedna osoba sa istim imenom i skoro istom adresom e-pošte. Osećam da mi je to što sam novi kladioničar možda malo pomoglo u ovoj situaciji. U svakom slučaju, problem je još uvek nerešen jer nisu odgovorili, a moj nalog ostaje zabranjen!"
nemam višestruki nalog, nov sam na ovom sajtu, moj nalog je verifikovan prošle nedelje, tražili su od mene nekoliko dokumenata čak i platne liste, pa sam se pitao možda je bolje da povučem i odem, podigao sam dva puta po 100 eur onda sam hteo da podignem preostalih 1270 eur i u tom trenutku su mi zabranili račun.
"I first received an email stating that I had circumvented wagering terms, breached the terms and conditions, and essentially stolen money on multiple occasions, resulting in my account being closed. I replied to clarify that they must have sent the email to the wrong person since I had just registered, made a single deposit, and only bet with my own money. After taking their time to respond, they sent another email apologizing and explaining that there is another user with my name and a very similar email address. They said they would check with their team and get back to me.
At this point, I don't really trust them anymore because I find it hard to believe that there’s another person with the same name and almost the same email address. I feel like being a new bettor might have helped me a little in this situation. In any case, the issue is still unresolved since they haven’t responded, and my account remains banned!"
i don't have a multiple account , i'm new in this website , my account was verified last week , they asked me for several documents even payslips , so i was wondering maybe it's better to withdraw and walk away , i withdrew twice 100 eur then i wanted to withdraw the rest 1270 eur and in that moment they banned my account..thanks for help
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