22bet Casino EE - Račun igrača je zatvoren, a sredstva konfiskovana.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Could you please confirm when exactly did the account closure take place?
• Is there any chance that someone from your household or using the same IP also created an account at this casino?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Sports betting high priority with little bit of casino occassionally.

Closed on Friday 23 July 2021 since then im struggling to receive my funds don't know exactly which commission can help there is no clear one stop legal solution for these websites due to which they are scamming so many people online. The sole reason they closed my account was i vigorously won in sports betting and withdraw regularly as you can see in transaction screenshot.

Nobody else's has registered as they have no idea about betting they hardly know how to use mobile other than calling.

Hello Betking54321,

We would like to update you that due to Attila, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Attila has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Attila will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Dear Betking54321,

Thank you for your reply and for providing the additional information.

Unfortunately, we are unable to proceed further with your complaint. You have confirmed that your activity was primarily related to sports betting and that you believe your account was closed due to your sports betting activity. As our Complaint Resolution Center focuses mainly on online casino-related disputes, we do not have sufficient expertise or insight to properly evaluate decisions related to sportsbook activity or determine whether the casino's actions in this regard were justified.

Additionally, you have confirmed that the account was closed on July 23, 2021. As more than five years have passed since the incident, we would also be unable to investigate the matter effectively. Cases of this age are considered "cold cases," as obtaining relevant evidence and reliably reconstructing the circumstances after such a long period is extremely difficult.

This does not necessarily mean that we consider your claim unjustified; unfortunately, we are simply not in a position to investigate and evaluate it properly.

For these reasons, we will now proceed to reject the complaint.

I am sorry that we could not assist you further in this case. Please do not hesitate to contact us if you encounter any other casino-related issues in the future.

Thank you for your understanding.

Best regards,

Attila