Afun Casino MX - Igrački račun se zatvara nakon velike pobede.

Yes, look, they closed my account because I withdrew 50,000 pesos after winning a jackpot of 650,000 pesos. I contacted support and every time they gave me different answers, even resorting to insults.

Si mire me serraron mi cuenta por que retire 50 mipesos ya que gane un yackpot de 650mil pesos me comunique con soporte y todas la veces me daban respuestas diferentes asta llegar a insultarme

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Afun Casino MX.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the reasons for account closure? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Tomas