Batery Casino - Igrač se suočava sa ponovljenim kašnjenjima u depozitu.

This is not just a single complaint — this is a pattern of repeated issues with Metro Casino.

My recent Request No. 22689803 is still unresolved, but I want to make it very clear that I have had 50+ similar request numbers in the past, where deposits were delayed, not credited on time, or required constant follow-ups.

In many cases:

I had to wait 20–30 days for resolution

Support kept blaming "payment providers" without giving any real answers

No proper updates or timelines were provided

Issues were ignored until repeatedly chased

And now, again, the same behavior:

Complaint marked as "resolved" WITHOUT actual resolution

Copy-paste replies instead of real support

No accountability from their team

This clearly shows a systematic problem or deliberate delay strategy.

Handling customer funds like this is completely unacceptable. This is not how a legitimate platform should operate.

I strongly warn others to be extremely cautious before depositing here, as you may face the same delays, frustration, and lack of support.

I will continue to escalate this matter across all platforms until proper action is taken.

Recent Request No.: 22689803 (one of many unresolved/delayed cases,I can provide lot of proofs Including I have 10 I have sent my bank statement That deposit has not been predated back to my account Still they prefer And to fool around ,Understanding they are losing premium customers These are hard one money which we Play for fun and entertainment And of course and hope of Winning big ,But I can never let my deposit Unpredicted In pass few months also my small small deposit has been missed very badly Several complaints have done but those bastards Just blame it on provider and they are useless shameless Big 10 cheaters And the most irritating part is just wasting our time to complain for our own money The give you cash back every But in one week they take care to deposit and they don't credit Travel also on time it is good And a times Again the will prevent on provider and they will take more days The withdrawal has not been a big issue But yes deposit is it has to be seriously considered And I can provide you all the proof all the screenshot and along with the back bank statement if you want Indian people who are genuinely Willing to play please Avoid this Casino Big scan big Cheaters ,You are my touching two three pictures I don't know how many I can download and submit

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Dear Caainogurumaiya,

Thank you very much for submitting your complaint. I’m sorry to hear about your ongoing difficulties and understand how frustrating repeated issues like this can be.

While we acknowledge your concerns regarding multiple delayed or uncredited deposits, please note that in cases where deposits have not been credited to the casino account, the investigation must primarily be carried out by the payment provider. Unfortunately, this process can be quite complex and may take several weeks, often up to a month.

We understand that you have experienced similar situations in the past and that the repeated delays and lack of clear communication are concerning. However, in such cases, the casino’s ability to intervene is often limited until the payment provider completes their investigation.

For now, we will keep this complaint open for one month and kindly ask you to keep us updated regarding any progress or communication from either the casino or your payment provider.

Thank you very much for your understanding and patience.

Best regards,

Petra