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My payment of 140 euros was seized after 10 days.

According to Betbluff, I violated the T&C. After a lot of messages, I got my deposit back, but not the 110 euros.

Kind regards

Mijn uitbetaling van 140 euro is naar 10 dagen inbeslag genomen.

Volgens Betbluff heb ik de T&C overtreden naar een hoop berichten heb ik mijn storting terug gekregen maar de 110 euro niet.

Vriendelijke groet

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Dear Martin75,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem with the withdrawal from the casino.

To better understand your situation and assist you effectively, could you please provide more information by answering the following questions?

• Can you specify which terms and conditions you allegedly violated according to Betbluff?
• Have you received any official documentation or emails from Betbluff about the seizure of your payment?
• Had you completed KYC verification ?
• Did you accumulate your winnings by playing casino games, sports betting, or both?

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Karla M.