Betwarts Casino - Igrački račun je zatvoren i sredstva nedostaju.

Betwarts closed my account with my funds in it (I don't remember the exact amount). When I ask for my money back, they say my balance is 0, clearly lying. Can you help me?

Betwarts mi ha chiuso l'account coi miei fondi dentro (non ricordo l'importo preciso). Quando chiedo di ridarmeli indietro rispondono dicendo che il saldo è di 0, chiaramente mentendo. Sapreste aiutarmi?

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that we can’t penalize the casino for closing your account. Casinos, in general, have the right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities, or for no reason at all.

· Could you please advise if you had any remaining real money balance in your casino account?

Thank you in advance for your reply.

Best regards

Attila