Bgogold Casino - Nalog igrača je ograničen.

I orginly had an account but self excluded myself. I made a new account and won money and tried to withdrawal but it won’t allow me to do it. And I cannot get in touch with anyone.

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Hello,

Thank you very much for submitting your complaint. I am truly sorry about your negative experience with Bgogold Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you opened both accounts with the same email and personal information?
• Have you passed the KYC verification on either of your accounts?
• Could you please share your original self-exclusion request? Send emails or chat transcripts to my email at attila.g@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Dear Carleyricks,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.