Zdravo,
Hvala vam puno što ste poslali žalbu. Žao mi je što ste imali negativno iskustvo sa Chexx kazinom.
Dozvolite mi da vam postavim nekoliko pitanja kako bih bolje razumeo situaciju.
- Da li ste izvršili dodatne depozite pre ili posle incidenta?
- Da li je vaš novčanik prikazivao iznos provizije u ovoj ili drugim prilikama prilikom pokretanja transakcija?
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Unapred vam hvala na odgovoru.
Srdačan pozdrav,
Tomas
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Chexx Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Have you made further deposits prior to or after the incident?
- Did your wallet display any commission amount on this or other occasions when initiating transactions?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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