Frogbet Casino - Povlačenje igrača je odloženo zbog navodnog kršenja pravila.

So, I made three deposits. The first deposit included a bonus, which I lost. The second deposit was a regular deposit, which I also lost. On the third deposit, I won $57 and withdrew it. There was no bonus, and I was accused of violating the rules related to the bonus. Basically, the casino is new, so they're scamming everyone as best they can. Be careful. I left all the bets I made on my last deposit. I just hope this casino lowers its rating so no one plays this crap.

Вообщем сделал 3 депозита,в первом депозите был бонус который я проиграл,второй депозит был обычный который я так же проиграл,3-й депозит я выиграл 57 долларов и поставил на вывод,никакого бонуса не было,и меня обвинили в нарушение правил связанные с бонусом))))Вообщем казино новое поэтому скамит всех как может,будьте осторожны.Оставил все ставки которые были сделаны в последнем депозите,единственное надеюсь это казино понизят рейтинг и никто в это дерьмо не сыграет

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Frogbet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your account accessible to you? Can you log in?
• Could you please share a screenshot of from your player's account when you made deposits and when your bonus was activated and/or lost?
• Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas