Glory Casino - Depozit igrača je odložen.

On June 1st, I tried to make a deposit at Glory Casino. By mistake, I requested 100,000 but only deposited 10,000. When I realized my error, the transfer had already been completed, but the 10,000 was never credited to my account! Minutes later, I requested another deposit of 100,000 and sent the full amount. This also failed to appear; it shows as rejected. However, the transfer was indeed completed. I have already sent proof of payment and my virtual wallet statements to demonstrate that the transfer was made and that my money was not refunded!

Quise hacer una carga en Glory casino, el día 1 de junio, por error pedí 100.000 y cargue 10.00 cuando me di cuenta ya había hecho la transferencia, esos 10.000 nunca se me acreditaron! A los minutos pido una carga de 100.000 y mando los 100.000 correspondiente! Tampoco se acreditaron, me sale como rechazado , pero la transferencia se realizó, ya mandé comprobantes, mandé los movimientos de mi billetera virtual , para que vean que se hizo la transferencia, y que no hubo devolución de mi dinero!

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Glory Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made previous successful deposits in the casino?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas