Goldbet Casino - Igrački nalog je zatvoren.

After I made a withdrawal of €400, my account was blocked even though I don't have a duplicate account and haven't done anything wrong.

Nachdem ich eine Auszahlung von 400€ gemacht habe wurde mein Konto gesperrt obwohl ich kein doppeltes Konto habe und auch nichts falsch gemacht habe

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• What types of games did you play at this casino? Were they slots, live casino games, or sports betting?
• Did you accumulate your winnings with or without a bonus?
• Have you passed the full KYC verification or at least submitted any identity documents to the casino for verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika