The player from the Netherlands had self-excluded after an issue on the Lalabet website. Lalabet had agreed to refund €5846 and issued a contract, but the refund, which was promised by June 19th, had not been received despite multiple follow-ups. The player faced ignored communications and unfulfilled agreements. The complaint was rejected due to the player's lack of response to our inquiries, which prevented further investigation.
Igrač iz Holandije se samoisključio nakon problema na sajtu Lalabeta. Lalabet je pristao da refundira 5846 evra i potpisao je ugovor, ali povraćaj, koji je obećan do 19. juna, nije primljen uprkos višestrukim naknadnim akcijama. Igrač se suočio sa ignorisanim komunikacijama i neispunjenim ugovorima. Žalba je odbijena jer igrač nije odgovorio na naše upite, što je sprečilo dalju istragu.