Draga Janoliv1985,
Hvala vam na odgovoru.
Nažalost, link koji ste naveli potvrđuje da OKBet Casino nije legitiman kazino i da posluje bez odgovarajuće licence ili regulative, ne postoji odgovoran organ ili organizacija koja ih može prisiliti da isplate bilo kakva sredstva, dobitke ili vam vrate vaše depozite.
Pošto je ovo potvrđena prevara, nemamo načina da vam dalje pomognemo u vraćanju vaših sredstava. Možemo samo da preporučimo da prijavite incident lokalnoj jedinici za sprovođenje zakona ili jedinici za finansijski sajber kriminal. Iako svesni smo da ovo možda neće rezultirati vraćanjem vašeg novca, može pomoći u podizanju svesti i potencijalno podržati istrage ovih prevarnih platformi.
Klasifikovaću vašu žalbu kao „nerešenu" u našoj evidenciji, što će negativno uticati na ocenu kazina. Iako ovo možda neće u potpunosti rešiti vaše nedoumice, poslužiće kao upozorenje drugim igračima. Toplo savetujem da u budućnosti ne uplaćujete depozite kod objekata koje niste temeljno proverili ili istražili za recenzije.
Zaista mi je žao što nismo mogli da vam dodatno pomognemo u ovom slučaju. Imajte na umu da smo tu da vam pomognemo ukoliko naiđete na slične probleme sa ovim ili drugim kazinom u budućnosti.
Hvala vam na razumevanju i želim vam sve najbolje u daljem radu.
Srdačan pozdrav,
Katarina
Tim kazino gurua
Dear Janolive1985,
thank you for your response.
Sadly, the link you have provided confirms that OKBet Casino is not a legitimate casino and operates without any proper licensing or regulation, there is no responsible authority or organization that can force them to release any funds, winnings or return your deposits to you.
As this is a confirmed scam operation, we have no way of assisting further with the recovery of your funds. We can only recommend reporting the incident to your local law enforcement or financial cybercrime unit. While we realize this may not result in the recovery of your money, it can help raise awareness and potentially support investigations into these fraudulent platforms.
I will classify your complaint as "unresolved" in our records, which will negatively impact the casino’s rating. While this may not fully resolve your concerns, it will act as a cautionary note to other players. I strongly advise against making deposits with establishments that you have not thoroughly verified or researched for reviews in the future.
I’m truly sorry that we were unable to assist you further in this case. Please know that we are here to help should you encounter any similar issues with this or another casino in the future.
Thank you for your understanding, and I wish you the best moving forward.
Best regards,
Katarina
Casino.Guru Team
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