NaslovnaPritužbeParimatch Casino IN - Povlačenje igrača je odloženo za tri meseca.
Parimatch Casino IN - Povlačenje igrača je odloženo za tri meseca.
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Iznos:
30.000 INR
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The player from India had been waiting for a withdrawal of 30,000 since January 30, 2025, but had not received the funds in his bank account after three months. He reported that his withdrawal request had been marked as successful by the casino, but the money was not received, leading to frustration with customer support. The issue was resolved when the casino confirmed that the withdrawal had been successful on their end, and the player received a refund to his game wallet. The complaint was marked as resolved by the Complaints Team.
Igrač iz Indije je čekao isplatu od 30.000 od 30. januara 2025. godine, ali nije primio sredstva na svoj bankovni račun nakon tri meseca. Izvestio je da je njegov zahtev za isplatu označen kao uspešan od strane kazina, ali novac nije primljen, što je dovelo do frustracije sa korisničkom podrškom. Problem je rešen kada je kazino potvrdio da je isplata sa njihove strane bila uspešna, a igrač je dobio povraćaj novca na svoj novčanik. Žalba je označena kao rešena od strane Tima za žalbe.
Moj ID igrača je 174936068, pomozite mi da mi vratite novac, ID tiketa je 792797 u procesu, 3 meseca je gore, završeno, nije rešen moj problem. Podigao sam novac 30.01.2025. 30000. Podizanja nisu primljena na moj bankovni račun 😭😭 zašto mi ne vratite novac, prevarili ste me na PariMaču?
My player id 174936068 Help me my give me my money ticket id 792797 in process 3 month above complete not solved my problem I withdrawal 30/01/2025. 30000. Withdrawal not received my bank account 😭😭 why not give me my money parimatch froud me
Hvala vam puno što ste podneli žalbu. Žao mi je zbog vašeg problema. Da bismo bolje razumeli situaciju i dodatno vam pomogli, molim vas da pojasnite sledeće:
Da li ste dobili bilo kakvu komunikaciju od kazina u vezi sa statusom vašeg povlačenja?
Da li je vaš zahtev za povlačenje obrađen od strane kazina?
Da li možete da pristupite svom kazino nalogu ili je blokiran?
Da li ste pokušali da kontaktirate korisničku podršku kazina otkako je zatraženo povlačenje sredstava?
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće.
Unapred hvala na vašem odgovoru.
Srdačan pozdrav,
Veronika
Dear ganga1416480,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To better understand the situation and assist you further, could you please clarify the following:
Have you received any communication from the casino regarding the status of your withdrawal?
Has your withdrawal request been processed by the casino?
Are you able to access your casino account, or has it been blocked?
Have you attempted to contact the customer support of the casino since the withdrawal was requested?
I hope we will be able to help you resolve this issue as soon as possible.
500 iznad pošte šalji PariMeč tim ne rešava moj tiket svakodnevno svakodnevno isto vreme rešava moj tiket PariMeč korisnička podrška veoma loša usluga samo kopiraj i nalepi odgovor daj mi drugu osobu ćaskaj pošalji mi nije ispravno informacije o mom tiketu daj mi da pošaljem izvod iz banke povećanje mog tiketa, ali ne rešavam svoj tiket 2 meseca u procesu umoran sam PariMeč tim prevari me svi članovi tima samo ja vreme zapad 30 čekaj ćaskanje uživo otvoreno ne pomaže mi samo rečeno čekaj čekaj molim te ljubazno te molim da mi pomogneš da rešim tiket daj mi moj novac
500 above mail send parimatch team not solve my ticket daily daily same time solve my ticket parimatch customer s support service very bed service only copy paste answer give me other person chat send me not proper my ticket information give me i send bank statement my ticket raise but not solve my ticket 2 month in process i am tired parimatch team scam me all team members only me time weast 30 wait live chat open t not help me only told wait wait please i kindly request you help me solve the ticket give me my money
Da, prijavio sam se na PariMeč nalog, nema problema, povećanje mog tiketa 792797, ali prošlo je 2 meseca, kompletiranje mog tiketa je u toku, nema informacija o mom novcu, nema rešavanja mog tiketa. Da, PariMeč povlačenje uspešno, ali nisam primio svoj novac, igram PariMeč 3 godine, ali se nisam suočio sa ovim problemom, sve je uspešno urađeno, moj KYC je završen, prvi put sam prevaren na PariMeču, dobio sam veliki iznos, nisu mi dali novac.
yes I login account parimatch no problem my ticket raise 792797 but 2month complete my ticket in process not information my money no solve my ticket. yes parimatch comfation withdrawal sucessful but not received my money iam playing 3 years parimatch but not face this issue my all withwal sucessful my kyc complete first time parimatch scam me big amount not give me my money
Molim vas, pošaljite mi izvod iz banke u PDF formatu od januara do danas sa računa na koji ste tražili da se pošalje isplata. [email protected] .
Da li je kazino potvrdio da je plaćanje uspešno obrađeno sa njihove strane? Da li ste dobili ID transakcije, broj za praćenje ili druge detalje o plaćanju koji bi vam mogli pomoći da kontaktirate svoju banku?
Please forward me the bank statement in PDF format from January up to today from the account you requested the withdrawal to be sent to at [email protected].
Has the casino confirmed that the payment was successfully processed on their side? Have you received any transaction ID, tracking number, or other payment details that could help you follow up with your bank?
144462789. Molim vas, pogledajte samo snimak ekrana, samo broj 9. Povukao sam novac istog dana. 3 isplate. 2 povlačenja su uspešna. Primio sam svoj bankovni račun, ali veliki iznos nije primljen. Poslao sam bankovni izvod za jun da bih ažurirao datum. Molim vas, pomozite mi.
Transaction ID
144462789. please check screenshot only 9 number only I withwal same day 3 withdrawl 2 withwal sucessful received my bank account but big amount not received i sent bank statement junary to update date please help me
Hvala vam puno, ganga1416480, što ste mi pružili sve potrebne informacije. Sada ću vašu žalbu proslediti koleginici Jani ( [email protected] ) koji će vam biti na raspolaganju. Želim vam puno sreće i nadam se da će vaš problem biti rešen na vaše zadovoljstvo u bliskoj budućnosti.
Thank you very much, ganga1416480, for providing all the necessary information. I will now transfer your complaint to my colleague Jana ([email protected]) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.
Zovem se Jana i od sada ću vam pomagati u rešavanju vaše žalbe. Žao mi je što je vaše povlačenje sredstava odloženo. Kontaktiraću kazino i potrudiću se da što pre rešim problem.
Sada bih želeo da pozovem predstavnika Parimatch kazina IN da se pridruži ovom razgovoru i učestvuje u rešavanju ove žalbe.
Dragi kazino, možete li, molim vas, navesti razlog zašto igračeva isplata još nije obrađena?
Unapred hvala na dostavljenim informacijama.
Dear ganga1416480,
My name is Jana and from now on, I will assist you with resolving your complaint. I am sorry to hear that your withdrawal has been delayed. I will contact the casino and try my best to resolve the issue as soon as possible.
Now I would like to invite Parimatch Casino IN representative to join this conversation and participate in the resolution of this complaint.
Dear casino, could you please state the reason why the player's withdrawal has not yet been processed?
Thank you in advance for providing the information.
Poštovana Jana i predstavnik Parimatch kazina u Indiji,
Moj ID igrača 174936068, moj tiket 792797 u obradi 2 meseca. Ovo se dešava od početka, nema odgovarajućeg odgovora, nema odgovarajućih ažuriranja, samo šaljem usputnu poruku da „tim za naplatu radi na mom problemu sa najvišim prioritetom" i jednostavno nestajem... Moje pitanje predstavniku Parimača je: „Ovo je vaš najviši prioritet i vrhunska usluga koju pružate, a koju obećavate već 120 dana..." moj tiket u obradi, ja iz kazina Ana radi, nema ažuriranja, 2 meseca završeno, 500+ pošta, samo slanje odgovora, čekaj, čekaj, ne rešavam moj tiket, molim vas, ne verujte sajtu za udaranje 30.01.2025. 30000. Povlačenje nije primljeno, moj tiket ID 792797, 2 meseca završeno, u obradi, zašto ne rešite moj tiket, dali ste mi novac, molim vas, navedite vremenski okvir za rešavanje tiketa.
Dear jana& Parimatch Casino IN representative,
My player id 174936068 my ticket 792797 in process 2 month This is what happening from the beginning no proper response no proper updates only sending on casual msg that "billing team is working on my issue in the highest priority", and just disappeared... My question to parimatch representative that "This is your highest priority and primium service wich is providing wich is you are promising from past 120 days.." my ticket in process i of casino anna is working no update 2 month complete 500 +above mail send only reply wait wait not solve my ticket please don't trust batting site 30/01/2025 30000. Withdrawal not received my ticket id 792797 2 month complete in process why not solve my ticket given me my money please give timeline solve the ticket
Drago nam je da potvrdimo da je vaša prijava uspešno obrađena. Po potrebi možemo vam pružiti snimke ekrana koji sadrže poverljive korisničke informacije.
Ukoliko vam je potrebna pomoć, obratite se provajderu plaćanja ili sistemu preko kojeg je uplata izvršena. Ako vam nisu u mogućnosti pomoći, ljubazno vas molimo da nam e-poštom pošaljete izvod sa vaše kartice koji pokriva period od povlačenja sredstava do podnošenja vašeg zahteva. Pored toga, molimo vas da nam dostavite detaljan opis situacije, a mi ćemo učiniti sve što je u našoj moći da vam pomognemo u rešavanju problema.
Srdačan pozdrav,
Parimatč tim
Dear Seema seema,
We are pleased to confirm that your application has been successfully processed. If necessary, we can provide screenshots containing confidential user information.
Should you require assistance, please contact the payment provider or system through which the payment was made. If they are unable to assist you, we kindly ask that you email us a statement from your card covering the period from the withdrawal to the submission of your application. Additionally, please provide a detailed description of the situation, and we will do our utmost to help resolve the issue.
Moj ID igrača 174936068, moj tiket 792797, isplata 30.01.2025. 3 isplate 15000. 0.25905. 15000 moja 2 isplate uspešno, primio sam svoj bankovni račun 25905. 15000 moja 30000 isplata uspešno, ali nisam primio svoj bankovni račun. Poštovao sam zahteve korisničke podrške, recite mi da čekam 7 dana. Veličina bankarstva, čekam 8. januar posle PariMeča, korisnička podrška 10 dana nema razloga za odgovor, moj tiket nema pomoći nakon povećanja iznosa, ali moj tiket nije rešen. 3 meseca, moj tiket je u procesu, nema odgovarajućeg odgovora, samo lažne informacije, dajte mi novac svakodnevno, isti odgovor, dajte mi, čekajte, čekam, šaljem preko 500 imejlova samo povremeni odgovor, tim za naplatu radi na mom problemu sa najvišim prioritetom i jednostavno je nestao... Moje pitanje predstavniku PariMeča je: „Ovo je vaš najviši prioritet i vrhunska usluga koju pružate, a vi obećavate da nećete mi pomoći, molim vas rešite ovaj tiket. 9 nedelja, moj tiket je u procesu, radi, PariMeč tim ne, dajte mi vremenski okvir, rešite moj tiket, nemojte mi pomoći, molim vas, ljubazno vas molim da mi date vremenski okvir, rešite moj tiket.
Dear jana& Parimatch casino IN
My player id 174936068 my ticket 792797 i withdrawal 30/01/2025 3 withdrawl 15000. .25905. 15000 my 2 withdrawal sucessful received my bank account 25905. 15000 my 30000 withdrawl sucessful but not received my bank account I have complied customer support tell me wait 7 day Banking bigness i am waiting 8 January after parimatch customer support 10 day no reasie my ticket no help after my ticket raise but not solved my ticket 3 month complete my ticket in process no proper response only false information give me my money daily daily same answer give me wait wait I email 500+ email only casual reply billing team is working on my issue in the highest priority", and just disappeared... My question to parimatch representative that "This is your highest priority and primium service wich is providing wich is you are promising no help me please solve this ticket 9 week complete my ticket in process aana is working Parimatch team no give me excit timeline solve my ticket no help me please i kindly request you give me time line solve my ticket
Draga Jana i Parimač kazino, moj ID igrača je 174936068, moj tiket 792797 rešen, isplata 30.01.2025. 30000 isplata, nisam primio novac na svoj bankovni račun, molim vas pomozite mi, uplatio sam novac sa svog bankovnog računa, posetio sam prevarnu banku, ovo je lažna UTR 707136660305
Dear jana& Parimatch casino IN My player id 174936068 my ticket 792797 resolved i withdrawal 30/01/2025 30000 withdrawl not received my bank account please help me i caneted my bank visit cheaking bank this is fake utr 707136660305
Izvinjavamo se zbog neprijatnosti koje ste doživeli. Molimo vas da se obratite svom dobavljaču plaćanja ili banci radi pojašnjenja, jer naša evidencija pokazuje da je transakcija sa naše strane bila uspešna.
Trenutno smo u komunikaciji sa platnim sistemom radi dodatnih pojašnjenja, što može potrajati do 5-7 radnih dana u skladu sa politikama banke.
Pored toga, ljubazno vas molimo da nam pošaljete kopiju izvoda sa vaše kartice od datuma povlačenja sredstava do datuma vašeg upita, zajedno sa detaljnim opisom situacije:
Hvala vam na razumevanju.
Srdačan pozdrav,
Parimatč tim
Dear Ganga,
We apologize for the inconvenience you have experienced. Please reach out to your payment provider or bank for clarification, as our records indicate that the transaction was successful on our end.
We are currently in communication with the payment system for further clarification, which may take up to 5–7 business days in accordance with the bank's policies.
Additionally, we kindly request that you send us a copy of your card statement from the date of withdrawal to the date of your inquiry, along with a detailed description of the situation: [email protected]
Povlačenje sa PariMeča odbijeno, povraćaj iznosa, novčanik za igru, hvala PariMeč timu i kazinu Garu, rešili su moj problem, hvala 🙏 🙏 zatvori ovu kartu
Parimatch withdrawal rejected refund my amount game wallet thanks parimatch team and casino garu resolved my problem thanks 🙏 🙏 close this ticket
Drago nam je da čujemo da je vaš problem rešen. Označićemo žalbu kao „rešenu" u našem sistemu. Cenimo vašu saradnju i potvrdu. Ako ikada u budućnosti naiđete na bilo kakve probleme sa ovim ili bilo kojim drugim kazinom, slobodno se obratite našem Centru za rešavanje žalbi. Tu smo da vam pomognemo.
Kao što znate, ne naplaćujemo naše usluge, niti prihvatamo bakšiš. Međutim, bili bismo vam veoma zahvalni ako biste odvojili trenutak da podelite svoje iskustvo sa našim uslugama na Trustpilot-u https://www.trustpilot.com/evaluate/casino.guru . Iskrena recenzija, zajedno sa svim predlozima za poboljšanje, bila bi neprocenjiva. Vaše povratne informacije bi mogle pomoći drugima koji možda razmišljaju da nas kontaktiraju za pomoć u vezi sa problemima vezanim za onlajn kazino.
Unapred vam hvala na vremenu.
Srdačan pozdrav,
Jana
Kazino Guru
Dear ganga1416480,
We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.
As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.
Thank you in advance for your time.
Best regards,
Jana
Casino.Guru
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