PlayJonny Casino - Igračeva sredstva su konfiskovana.

The casino, without any explanation, has simply seized my funds by administrative decision and refuses to give me any kind of explanation about it.

El casino sin alegar nada simplemente ha cogido y me ha confiscado mis fondos por decision administrativa y se niegan a darme ningun tipo de explicacion al respecto.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate your winnings? Were they slots, live casino games, or did you place bets on sports?
• Did you accumulate your winnings with or without a bonus?
• Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika