Podneo sam zahteve za isplatu kazinu Realz 6. aprila 2026. godine, ali isplate su još uvek na čekanju i nisu obrađene.
Više puta sam kontaktirao korisničku podršku i obavešten sam da postoji zaostatak u obradi. Takođe su mi rekli da u toj fazi nije potrebna verifikacija. Uprkos tome, još uvek nisam primio svoja sredstva niti jasan vremenski okvir za isplatu.
Ranije sam primao uspešne isplate iz kazina koristeći isti način plaćanja, tako da je ovo kašnjenje neuobičajeno. Nastavio sam ljubazno da pratim putem e-pošte i ćaskanja uživo, ali problem ostaje nerešen.
Podnosim ovu žalbu jer je kašnjenje u isplati postalo preterano dugo i želeo bih pomoć u rešavanju problema i prijemu mojih preostalih sredstava.
I submitted withdrawal requests to Realz Casino on 6 April 2026 , but the payments are still pending and have not been processed.
I contacted customer support multiple times and was informed that there was a processing backlog. They also advised that no verification was required at that stage. Despite this, I have still not received my funds or a clear timeframe for payment.
I have previously received successful withdrawals from the casino using the same payment method, so this delay is unusual. I have continued following up politely by email and live chat, but the issue remains unresolved.
I am submitting this complaint because the withdrawal delay has become excessively long and I would like assistance in resolving the matter and receiving my pending funds.
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