Spinit Casino - Povlačenje igrača je odloženo.

I have been happy with spinit for a long time. I have been a loyal customer for almost 1 year. Suddenly I have been limited and therefore I have to withdraw the money. It has now been over a week and they are coming up with new excuses all the time. It's just piss. If the money doesn't come soon I will make a formal complaint and I want to advise everyone that this is just a scam and not recommended. I will show items and answers if the money are not coming in few days.

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Dear Oleforsberg,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Could you please clarify whether you currently have access to your casino account?
• Do I understand correctly that you requested a withdrawal a week ago?
• Have you made any successful withdrawals from your account previously?
• Can you confirm that your KYC verification was completed?

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina

Yes to all the questions. Withdrawl soon three weeks ago.

Thank you for your reply, Oleforsberg. Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

Could you please let us know the current status of your withdrawal request — is it shown as "pending" or "processed" in your casino account? If possible, please attach a screenshot of your withdrawal history in this thread so we can review it.

Additionally, please forward all relevant correspondence between you and the casino to kristina.s@casino.guru, or you may post it here. Once we have that information, we’ll review it and advise on the next steps. Thank you in advance.

Without an active bonus.

i will…

Halo?

and this now. Now they are finding problems that’s not is there. Just a real scam

Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?

Have you contacted the casino regarding the blocked account? If so, please forward all relevant communication between you and the casino to kristina.s@casino.guru, or you may post it here. I understand this may take time, so I appreciate your assistance.

Dear Oleforsberg,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Sport betting and casino. Ja many times. I have answer you in mail, please answer