StealthBet Casino - Igračeva sredstva su konfiskovana zbog zaključavanja naloga.

I requested a withdrawal of funds won playing Baccarat and slots, but my account was locked and the funds were frozen; I was unilaterally informed that the money was being held and could not be used. Although I had completed account verification and was awaiting the payout after submitting the request, my account was unilaterally frozen due to alleged violations I had no knowledge of. When I contacted support to ask for details, they refused to provide an answer; my funds have been unjustly withheld, and I am now unable to log in to my account.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with StealthBet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Did you achieve your current balance with the help of a bonus? Which one?
• Could you please list which documents the casino requested during the verification process?
• Have you made any previous deposits and payouts?
• Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas