WinAirlines Casino - Povlačenje igrača je odloženo.

have a balance of 29.000RON on the casino website 27winairlines44.com (Win Airlines).

I requested a withdrawal but the casino has not processed my payment. Support does not provide a clear explanation and the withdrawal is still pending.

I am requesting help to resolve this issue and receive my winnings.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Since when are you attempting to pay out your winnings?
• Have you opted for the same payment method for deposits and payouts?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Elena391911,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.