Zdravo, 16.3.2024. osvojio sam preko 8 300 € (u Buffalo Smash-u (Lov na džekpot)) i podigao sam 500 € jer je to bio maksimalni iznos koji sam mogao da podignem dnevno i ostavio sam 7 600 € na svom igračkom računu. Sledećeg dana u 12 časova proverio sam stanje i pokazao je 150 evra...? Kako je moguće da nemam svoj džekpot dobitak na računu za igru? Vidim svoje podizanje od 500€ u zavisnosti, ali ne vidim podizanje od 7460,04€ u zavisnom režimu, ali vidim da je neko od zaposlenih podigao 7460,04€ u 9:21 17.3.2024 bez da me pita ili bilo šta drugo samo su ga uzeli. Razgovarao sam sa mnogim zaposlenima u live chat-u, ali oni ništa ne priznaju, svi pričaju različite priče/razloge i većinu vremena me ignorišu. Jedna stvar koju kažu je da je bonus bio 30€ i ulog k5 što znači da moram da recikliram 30€ k 5 = 150€, ali u stvarnosti je bilo 30€ i opklada k50, tako da zahtev za recikliranje treba da ispuni 1500€ ( ovaj bonus je bio od bonus raka) i novac koji je ostao je moj i ja sam to uradio i novac je sada bio sav moj, na ekranu piše stanje stvarnog novca 8300€ i ja sam povukao 500€ jer je to bio maksimalni iznos dnevno. 500€ koje sam podigao je došlo u moju banku 5 dana kasnije, pa ako pokušavaju da mi kažu da dobitnički novac nije moj jer je bonus ulog bio k5 (150€) kako je 500€ otišlo u bacanje?
Iskreno, samo sam šokiran i ne mogu da verujem da sam bio prevaren dok sam mislio da sam rešio neke od svojih finansijskih problema, jer je to velika suma novca za honorarnog radnika/studenta, a oni čak ni potrudite se da odgovorite na moju e-poštu. Prošlo je skoro 2 nedelje otkako sam tada poslao e-poštu i prošle nedelje sam osetio novu, ali jednostavno ne odgovaraju. Na njihovom sajtu piše da odgovaraju u roku od 24 sata.
Sa poštovanjem
Kookie
Hello, in 16.3.2024 I won over 8 300€ (in Buffalo Smash(Jackpot Hunt)) and I withdrew 500€ because that was the maximum amount I could withdraw per day and I left 7600€ in my gaming account. The next day at 12pm I checked my balance and it showed 150 euros...? How is that possible that I don't have my Jackpot win in the game account? I can see my 500€ withdrawal in depending but I can't see the 7460.04€ withdrawal in depending mode but I can see that someone of the employees did withdraw 7460,04€ at 9:21 on 17.3.2024 without asking me or anything they just took it. I talked to many employees in live chat but they are not admitting anything, they are all saying different stories/reasonings and most of the time ignore me. One thing they are saying is that the bonus was 30€ and wager x5 which means that I have to recycle the 30€ x 5 = 150€ but in reality it was 30€ and wager x50 so the recycling requirement needs to meet 1500€ (this bonus was from bonus crab) and the money that is left is mine and I did that and the money was now all mine the screen says real money balance 8300€ and I withdrew the 500€ because that was the max amount per day. The 500€ that I withdraw did come to my bank 5 days later so if they are trying to tell me that the winning money was not mine because the bonus wager was x5 (150€) how did the 500€ go throw?
I am honestly just shocked and I can’t believe that I got scammed mean while I thought that I have solved some of my financial issues because that is a big amount of money for a part-time worker/ student but they don’t even bother to answer my email. It’s been almost 2 weeks since I sended then the email and last week I sensed new one but they are just not answering. In their website it says that they answer within 24h.
With Kind Regards
Kookie
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