QuickWin Casino - Zahtev za povlačenje igrača je odložen.

Hi, It has now been 15 days since i submitted my withdrawal request and I just keep getting told the same old lies. They claim 3 days for withdrawal payments - I wish. This is the second time they have done this to me for no reason at all and it is wrong. I have no idea how your site has them at a score of 9.6. Same lies, no progress at all and 15 days and counting for a crypto withdrawal. Screenshot proving this fact and laughable chat history from the 25/3/25 also attached

Dear mrlobster,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Do I understand correctly that you have made successful withdrawals before?
• Could you please advise if you have passed the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hello Kristina, Thanks for your prompt reply. In regards to your question I can advise:

1) I have made 2 withdrawals before successfully to the very same Dogecoing account

2) I believe I have passed the KYC verification (as there were no issues with the previous withdrawals

3) Winngs were accumulated without the use of any bonuses

The staff on chat just keep either disconnecting me or lying to me (as you can see from the chat history) whenever I follow the status up and it has now gotten beyond the joke.

I appreciate your assisstance re the matter - much appreciated.

Regards,

Paul

Thank you for your reply, mrlobster. Could you please advise when exactly you made the last successful withdrawal and how many days did it take to be processed?

What is the current status of your withdrawal request? Is it marked as pending or processed in your casino account? If possible, please post a screenshot of your withdrawal history here in this thread.

Hello Kristina,

To answer your question:

1) Last successful withdrawal was on the 19th January and it took a total of 32 days to be paid (as it was submitted on the 19th December 2024)

2) The current status of my withdrawal has not changed since it was submitted. The status is "under review" and please see attached a screen shot taken a few minutes ago to verify this fact. Live chat have repeatedly lied to me and advised it was in final steps of being paid, and this was over 14 days ago.

Here is a screen shot of the 2 withdrawals that were paid that were submitted in 22nd and the 21st December, and finally paid on the 19th January 2025 (I thought they were on the 19th December as per my previous response however I was mistaken).