super zbunjujuća registracija za ovaj kazino. Mogao sam se zakleti da je, kada sam vidio oglas za početak, stajao minimalni depozit od 10 dolara. Onda kada sam otišao na stranicu i prijavio se, bilo je teško shvatiti treba li mi bonus kod ili ne. Kada sam napravio svoj prvi depozit od $10, čekao sam e-mail koji je sadržavao moj bonus... što je bilo ono što mi je naloženo da uradim nakon registracije. Kada nisam dobio mejl, zabrinuo sam se. Otišao sam i kliknuo na bonus ponudu, a zatim kliknuo na 'politiku bonusa' navedenu direktno na samoj ponudi bonusa i pročitao sam uslove i odredbe. Samo da bi saznali da je pisalo: samo korisnici koji su uplatili više od 10 dolara će imati pravo na bonus ponudu. Kada sam otišao u službu za korisnike i objasnio svoju zbunjenost oba seta različitih uputstava, prvo na originalnom oglasu, a zatim na odredbama i uslovima u 'bonus politici' navedenim uz moju ponudu bonusa dobrodošlice. Rečeno mi je da je to minimalni depozit od 20$ i da je jedina politika koju sam pročitao odredbe i uslove na sajtu kazina bila Infact pregled svih bonus ponuda. Ne za tu specifičnu ponudu bonusa dobrodošlice. što je bilo još više zbunjujuće. Gubljenje mog vremena na depozit od 10$, za koji nisam dobio nikakav bonus. Nema besplatnih okretaja. Da ne spominjem da mi je rečeno da neću dobiti nikakve bonuse dok ih ne iskoristim za njihovu ponudu bonusa dobrodošlice i ne napravim minimalni depozit od 20$. Potpuno nezadovoljan da ne spominjem glupu zbunjujuću situaciju. Ali korisnička služba je bila daleko vrlo ljubazna, sa super razumijevanjem i zapravo je pročitala ono što sam imao da kažem i odgovorila na to, a ne samo da mi kaže liniju kompanije. Tako da je to samo po sebi bio bonus
super confusing signing up for this casino. I could have sworn that when I saw the ad to begin with, it said minimum deposit of $10. Then when I went to the site and signed up it was a pain in the butt to figure out if I needed a bonus code or not. Once I made my first deposit of $10 I waited for the email that contained my bonus... which was what I was instructed to do upon sign-up. Once I didn't get the email, I became worried. So I went and I clicked on the bonus offer then click on the 'bonus policy' listed right on the bonus offer itself, and read the terms and conditions for myself. Only to find out that it said: only users who made a deposit of more than $10 would be eligible for the bonus offer. When I went to customer service and explain my confusion of both sets of different instructions first on the original ad and then on the terms and conditions in the 'bonus policy' listed with my welcome bonus offer. I was told that it was a $20 minimum deposit and that the one policy that I have read the terms and conditions on the casino site was Infact an outline for all bonus offers. Not for that specific welcome bonus offer. which was super confusing even more so. Waste of my time having made a $10 deposit, for which I didn't receive any bonus. No free spins. Not to mention i was told that I wouldn't recieve any bonuses until I had taken them up on their welcome bonus offer and made a $20 minimum deposit. Completely dissatisfied not to mention stupid confusing situation. But the customer service was by far very friendly super understanding and actually read what I had to say and respond to it rather than just giving me the company line. So that in itself was a bonus