This is a change of review to a positive quiet a bit of confusion but managed to get it fixed, with missing withdrawal.. The negative is and this is where the confusion happened is they did a bank transfer withdrawal and it just says on my bank account faster payment receipt ref from (my name!!) So to the naked eye it just looks like I sent myself some money So therefore it couldn't be linked to any business with an ID number or reference from the casino which I think they need to change just added to the confusion to the bank and myself. So maybe next time they can change it to faster pavement transfer from xxx casino not my bloody name lol

I do like this casino been with them for some time now in fact sometimes I forgot I have an account with these guys because you don't get bombarded with emails which is not a bad thing. I think if I have to say anything negative probably the £150 deposit limit it's a bit to low on the seem to not want to change it but then again I suppose they're just following guidelines put my overall experience good casino

The refusing to let me withdraw my winnings because I do not have a passport driving license I made a complaint through resolver and they will jot even communicate tho it,I've barriers put in my way to stop me withdrawing and barriers put in my way to stop me complaining through the proper channels


Complaint Specialist
13:36 (27 minutes ago)
to me

Hi Kevin,

We don't respond to Resolver Complaint emails directly for a number of reasons. The main one being that we don't, under any circumstances, share other peoples information via an email that isn't registered on their account. We're also unaware of what Resolver does with this information, such as personal documents that may have been uploaded to the query.

Im sure you understand that the protection of your data and personal information is of critical importance to us.




All the Best
Tracy