IVild je jadno izneverio sva moja očekivanja.
Apsolutno sam zgrožen njihovim praksama i sistemom povlačenja. Imao sam 9 otkazivanja povlačenja otkako je moj račun u potpunosti verifikovan pre 6 dana. Govorimo o 1500 dolara koje mi duguju ne 150 000 dolara. Ako ne mogu da podnesu ovo povlačenje onda mislim da imaju ozbiljne finansijske probleme.
Zatim ne prate dnevne granice povlačenja. U suštini, dnevni maksimum povlačenja je NULA ako samo stalno poništavaju isplate.
Lažu vas da provajder povlačenja (Gigidat) u ovom slučaju poništava isplate ako se na njih ne reaguje u roku od 24 sata. Loš izgovor. Mislite da igrači ne znaju da vaš finansijski dug jednostavno ne finansira povlačenja.
Najveći šamar je nakon otkazivanja povlačenja uz jadan izgovor IVild KIC vam šalje e-poštu da ponovo napravite svoja povlačenja.
Apsolutno besna.
Na kraju, postoje stotine onlajn kazina koje možete izabrati. Svi su u mogućnosti da ponude iste igre, opcije depozita i povlačenja. Jedina stvar koja se razlikuje je dobra usluga korisnicima i brze, efikasne i poštene isplate.
Sramota za Casino Gurua što je dao odličnu ocenu zasnovanu na pokazateljima do kojih kupcima nije stalo. Nadam se da je prodaja IVildu vredna vaše reputacije!
***Vi pokušaji da razjasnite samo duvate dim. Laž za lažom. IVild ne prati sopstvene uslove i uslove za povlačenje sredstava. Povlačenja se namerno odlažu i otkazuju. „ne razumemo vaš problem" ili „trebate pažljivo da pročitate uslove bonusa" ili „činimo sve da osiguramo da igrači dobiju svoje dobitke" su laž. IVild treba da prestane sa radom i oni će to učiniti kada prođete kroz bazu klijenata.
IWild has failed alll my expectations miserably.
I’m absolutely disgusted with their withdrawal practices and system. I have had 9 cancellations of withdrawals since my account was fully verified 6 days ago. We are talking $1500 that they owe me not $150 000. If they can’t handle this withdrawal then I think they have severe financial issues.
Next they don’t follow daily withdrawal limits. Essentially the daily maximum withdrawal is ZERO if they just keep cancelling withdrawals.
They lie to you that withdrawal provider(Gigidat) in this case cancels withdrawals if they are not actioned in 24 hours. Lame excuse. You think players don’t know your financial dept is just not funding the withdrawals.
The biggest slap in the face is after cancelling withdrawals with lame excuse IWild KYC emails you to recreate your withdrawals.
Absolutely infuriating.
Lastly there are hundreds of online casinos to choose from. All are able to offer same games, deposit and withdrawal options. The only thing that differentiates is good customer service and quick, efficient and honest payouts.
Shame on Casino Guru for providing a great rating based on metrics that customers don’t care about. I hope selling out to IWild is worth your reputation!
***You attempts to clarify are only blowing smoke. Lie after lie. IWild is not following their own T&Cs with withdrawals. Withdrawals are purposefully delayed and cancelled. " we don’t understand your issue" or "you need to read bonus terms carefully" or " we do everything to make sure players get their winnings" are all lies. IWild needs to go out of business and they will once you have cycled through customer base.