Apsolutna prevara. Ovi momci su uzeli moj depozit i dozvolili mi da igram, ali kada sam otišao da unovčim svoj dobitak, eto, bio sam isključen iz drugih brendova u mreži, tako da su mi zatvorili račun i zadržavaju sredstva. Trenutno nemam deponovan novac ili dobitak. Čak sam prošao i sve provere, ali problemi su nastali kada sam tražio povlačenje. U ovom trenutku su me zamolili da napravim još jedan depozit i uložim ga 3k. Kada sam rekao da sam upoznat sa tom kazino prevarom, moj nalog je blokiran. Ne mogu da verujem da je kazinu sa MGA licencom dozvoljeno da to uradi.
Štaviše, razlog zašto su ugasili moj nalog je taj što sam se sam isključio iz drugih kazina na mreži. U suštini su mi uzeli moj dobitak i dozvolili mi da napravim depozit. Čak i danima kasnije, još uvek dobijam e-poruke da uplatim još depozita.
An absolute scam. These guys took my deposit, and allowed me to play but when I went to cash out my winnings, lo and behold, I had self-excluded from other brands in the network, so they have shut my account and are withholdings funds. Right now, I don't have the money deposited or the winnings. I even passed all verification checks, but the problems arose when I asked for a withdrawal. At this point, they asked me to make another deposit and wager it 3x. When I said that I'm familiar with that casino scam, my account was blocked. I can't believe an MGA-licensed casino is allowed to do this.
Moreover, the reason they have shut down my account is that I had self-excluded from other casinos in the network. They have essentially taken my winnings from me and allowed me to make a deposit. Even days later, I'm still receiving emails to make more deposits.
Dragi Meh5005,
Hvala vam na recenziji.
Obaveštavamo vas da je vaš nalog blokiran od strane sistema kao odgovor na vaš zahtev za samoisključivanje iz svih onlajn kazina pod N1 licencom.
Nažalost, zbog tehničkih problema sistem nije bio dovoljno brz i zbog toga je bilo moguće da uplatite depozit. Već preduzimamo korake da sprečimo da se ovakve situacije ponovo ponove.
U svetlu svega navedenog, zatražili smo bankovne podatke i pokrenuli proceduru povraćaja vašeg depozita, koja je bila uspešna.
Štaviše, nismo vas ohrabrili da deponujete u našem kazinu slanjem mejlova, kao što ste napisali.
Mi cenimo vaše povratne informacije.
Srdačan pozdrav,
Euslot Casino tim
Dear Meh5005,
Thank you for your review.
Please be informed that your account has been blocked by the system in response to your request to self-exclude from all online casinos under N1 license.
Unfortunately, due to technical issue the system was not fast enough and that's why it was possible for you to make a deposit. We are already taking steps to prevent situations like this from happening again.
In light of all the above, we requested bank information and initiated a refund procedure of your deposit, which was successful.
Furthermore, we have not encouraged you to deposit at our casino by sending mails, as you wrote.
We appreciate your feedback.
Kind regards,
Euslot Casino team