Good afternoon, Aris7!

We fondly remember the pleasure of responding to you for the first time and were delighted by your positive experience!

We are truly sorry that luck wasn't on your side this time. We understand that winning is a key factor in your overall experience at the casino. Just please remember only one spin can turn your fortunes around and a winning streak could start.

Thank you for your time with us. We sincerely hope your future gameplay will be as successful as it was in the beginning.

Best regards,
Pledoo team

Dear Aris7!

Thank you for your feedback! It is important for us to know what we can improve. I have looked into this situation. When making a deposit, you have selected the Highroller Welcome Bonus (the minimum deposit to receive this bonus is 500 euros) and the bonus that you were supposed to choose is the First Welcome bonus. No worries ;-) The bonus has been credited.
Please, activate the bonus in the "Bonuses" section.

Thank you!
Best regards,
Snatch Casino

Dear Aris7,

Thank you for sharing your gaming experience at our casino.

Our development and support team is always trying to do everything possible to make players enjoy their time at our casino.
In our casino, all the games are available for betting, except for issues related to the jurisdiction of your region.
Also, account verification is not at all difficult and is done in the shortest possible time. If you have any difficulties, please send us a detailed description to support@smokace.com to speed up their solution.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.

Good day Aris7,

Thank you for your honest opinion.

We cooperate with only licensed game providers, and we do not influence the course of the game process.

Wish you a good day!