Dear Whooky,

Thank you for sharing your gaming experience at our casino.Our casino offers games only from official developers and all game results are generated on the side of the game provider.This means that our casino can in no way influence the RTP of the games.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@allreels.comWe are always happy to help you.

Hello!

We are sorry that your experience at GetslotsCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@getslotscasino.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve our product!

Best regards,
GetslotsCasino Team.

Dear player,

We are genuinely sorry about your experience in our casino. Primarily, it's a pity that you had negative emotions about our support team representative.

We reviewed your chat with Oscar and we are sure that he didn't want to manipulate or trick you play, he just wanted to make your time on our platform more enjoyable. We apologize for this misunderstanding.

As for the game result, you as an experienced player may know that the results totally depend on the tactic of playing, the approach to a specific game, and entering a game at the right moment. Mainly, there's no difference in which exactly casino you are playing, because the licensed casino is only a platform, which redirects a user to the servers of a provider. But casinos are responsible for supporting and helping players with bonuses or advice.

Once again, we regret that your experience wasn't good enough and we wish you eternal in the future!

Kind regards,
Your Zoome team

Hello Whooky,
We appreciate you taking the time to share your feedback.
We are sorry that your experience was not as delightful as we hoped.
As you know, gambling is a game of luck without guarantees.
Yes, the more you play, the more opportunities you have to get to the Jackpot; however, it is still not guaranteed.
Some general advice: Try to keep your bets relative to your deposits to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you five opportunities (without payouts) - this is not conducive to an extended gaming session.
Also, if a game does not offer decent payouts within the first few spins, try a different game.
At 21Bit, we would like your experience with us to be exciting and fun - more about the entertainment. Please let us know if there is anything we can do to improve your experience.

Added 08/11/2022:
Thank you for giving us another chance.
We are sorry to hear that your luck hasn't changed since our last conversation.
There are certain games within the casino that has higher RTP (return to player) than others.
You would be able to find out what particular games you have won more on by getting in touch with our support team who are available to help you 24/7. This way you might find you have more luck in these games.
If there's anything else we can check for you, please feel free to let us know.

Sincerely, 21bit Casino